Bodo Mail Ticketing with AI and computer interface

Transparent Bodo pricing

Pricing that scales with your support workflow.

Bodo is billed based on your monthly volume of outgoing support emails. Every plan includes the core Bodo workflow for structured customer communication.

Reminders, to-dos, voice messages, file handling, notes and customer history are included. Add AI, chatbot automation, newsletters or additional staff IDs only when you need them.

One company. One plan. Clear monthly volume.

Start with the outgoing email volume that fits your current workload and upgrade when your communication grows.

Starter CHF 349 / month
Professional CHF 549 / month
High-Volume On request
  • All core Bodo features included in every plan
  • Volume-based pricing with clear upgrade logic
  • Optional AI, chatbot, newsletter and staff add-ons

Plans

Transparent, volume-based pricing.

Select the plan that matches your expected number of outgoing support emails per month. From a certain volume onward, upgrading to the next plan is usually more cost-effective.

Plan Outgoing emails / month Price / month
(CHF, net)
Starter Up to 200 emails CHF 349
Basic Up to 400 emails CHF 449
Professional Popular Up to 600 emails CHF 549
Advanced Up to 800 emails CHF 649
Enterprise Up to 1,000 emails CHF 749
High-Volume Custom From 1,200 emails On request
Extras: Every additional email beyond your plan limit is billed at CHF 1.00 per outgoing email. From a certain volume onward, upgrading to the next plan is more cost-effective.

Optional add-ons

Add exactly what your workflow needs.

These add-ons are available for all plans and can extend Bodo with AI, messenger automation, newsletters and additional staff access.

AI

Bodo AI Editor

+CHF 249/month — AI-powered reply suggestions, translation, rewriting and tone improvement directly inside Bodo. A separate OpenAI account is required. API usage is billed directly between you and OpenAI.

WA

WhatsApp/Instagram Chatbot

+CHF 200/month — automated replies, lead pre-qualification and forwarding to your Bodo ticket inbox.A separate OpenAI account is required. API usage is billed directly between you and OpenAI.

✉

Newsletter Tool

+CHF 150/month — newsletter sending, analytics for opens and clicks, plus template management.

ID

Additional staff IDs

+CHF 99/month per additional ID — for additional team members such as consultants, assistants or support staff.

Optional additional services: Individual setup, AI prompting, training, reply templates, workflow consulting and customer-specific adjustments are not included in the monthly software prices and are billed separately if required.

Hourly rate: CHF 150 net per hour
On request, a rough cost framework can be agreed before work begins.

VAT and invoicing

All prices are listed in CHF and exclude VAT. Swiss VAT (8.1%) applies only to customers based in Switzerland. EU business customers are billed under the reverse-charge mechanism. All other international customers are invoiced without VAT.

International payments

International payments are processed in CHF. Your bank or payment provider will automatically convert the amount to your local currency.

Clear pricing for structured communication

Start with the volume you need — and scale when your communication grows.

Bodo keeps pricing transparent while giving your team a structured workflow for customer communication, files, notes, reminders, voice messages and AI-supported work.

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