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gap:50px;\n    align-items:center;\n  }\n\n  .bodo-emailmgmt-copy h2{\n    margin:0 0 18px;\n    color:#102832;\n    font-size:clamp(32px,4.1vw,56px);\n    line-height:1.04;\n    letter-spacing:-1px;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-copy p{\n    margin:0 0 16px;\n    color:#405961;\n    font-size:18px;\n    line-height:1.72;\n  }\n\n  .bodo-emailmgmt-copy p strong{\n    color:#102832;\n    font-weight:900;\n  }\n\n  .bodo-emailmgmt-copy ul{\n    margin:22px 0 0;\n    padding:0;\n    list-style:none;\n  }\n\n  .bodo-emailmgmt-copy li{\n    position:relative;\n    margin:0 0 13px;\n    padding-left:32px;\n    color:#334d56;\n    font-size:16px;\n    line-height:1.58;\n  }\n\n  .bodo-emailmgmt-copy li:before{\n    content:\"\u2713\";\n    position:absolute;\n    left:0;\n    top:1px;\n    display:flex;\n    align-items:center;\n    justify-content:center;\n    width:22px;\n    height:22px;\n    border-radius:999px;\n    background:#e9fafe;\n    color:#007b98;\n    font-size:13px;\n    line-height:1;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-copy .bodo-emailmgmt-buttons{\n    margin-top:26px;\n  }\n\n  .bodo-emailmgmt-light .bodo-emailmgmt-btn-secondary,\n  .bodo-emailmgmt-white .bodo-emailmgmt-btn-secondary{\n    background:#ffffff;\n    color:#007b98 !important;\n    border:1px solid rgba(0,123,152,.22);\n  }\n\n  .bodo-emailmgmt-light .bodo-emailmgmt-btn-secondary:hover,\n  .bodo-emailmgmt-white .bodo-emailmgmt-btn-secondary:hover{\n    background:#e9fafe;\n    color:#005f76 !important;\n  }\n\n  .bodo-emailmgmt-media-card{\n    padding:15px;\n    border:1px solid #d7ebf2;\n    border-radius:30px;\n    background:#ffffff;\n    box-shadow:0 24px 66px rgba(6,53,75,.12);\n  }\n\n  .bodo-emailmgmt-media-card img{\n    display:block;\n    width:100%;\n    height:auto;\n    border-radius:20px;\n  }\n\n  .bodo-emailmgmt-media-caption{\n    padding:14px 8px 3px;\n    color:#405961;\n    font-size:14px;\n    line-height:1.5;\n    font-weight:700;\n    text-align:center;\n  }\n\n  .bodo-emailmgmt-workflow{\n    display:grid;\n    grid-template-columns:repeat(4,minmax(0,1fr));\n    gap:18px;\n    margin-top:40px;\n  }\n\n  .bodo-emailmgmt-workflow-card{\n    position:relative;\n    min-height:100%;\n    padding:26px;\n    border:1px solid #d7ebf2;\n    border-radius:26px;\n    background:#ffffff;\n    box-shadow:0 16px 40px rgba(6,53,75,.07);\n  }\n\n  .bodo-emailmgmt-workflow-step{\n    display:flex;\n    align-items:center;\n    justify-content:center;\n    width:46px;\n    height:46px;\n    margin:0 0 17px;\n    border-radius:15px;\n    background:#071d2b;\n    color:#37cfff;\n    font-size:16px;\n    line-height:1;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-workflow-card h3{\n    margin:0 0 10px;\n    color:#102832;\n    font-size:22px;\n    line-height:1.18;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-workflow-card p{\n    margin:0;\n    color:#405961;\n    font-size:15.5px;\n    line-height:1.62;\n  }\n\n  .bodo-emailmgmt-team-overview{\n    margin-top:42px;\n  }\n\n  .bodo-emailmgmt-team-overview .bodo-emailmgmt-media-card{\n    position:relative;\n    overflow:hidden;\n  }\n\n  .bodo-emailmgmt-team-overview .bodo-emailmgmt-media-label{\n    display:flex;\n    align-items:center;\n    justify-content:space-between;\n    gap:12px;\n    margin:0 0 12px;\n    padding:0 3px;\n  }\n\n  .bodo-emailmgmt-team-overview .bodo-emailmgmt-media-label strong{\n    color:#102832;\n    font-size:14px;\n    line-height:1.25;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-team-overview .bodo-emailmgmt-media-label span{\n    color:#007b98;\n    font-size:11px;\n    line-height:1.2;\n    font-weight:950;\n    letter-spacing:.08em;\n    text-transform:uppercase;\n  }\n\n  .bodo-emailmgmt-feature-grid{\n    display:grid;\n    grid-template-columns:repeat(3,minmax(0,1fr));\n    gap:22px;\n    margin-top:42px;\n  }\n\n  .bodo-emailmgmt-feature-card{\n    display:flex;\n    flex-direction:column;\n    overflow:hidden;\n    min-height:100%;\n    border:1px solid #d7ebf2;\n    border-radius:28px;\n    background:#ffffff;\n    box-shadow:0 18px 46px rgba(6,53,75,.07);\n  }\n\n  .bodo-emailmgmt-feature-media{\n    min-height:190px;\n    padding:14px;\n    display:flex;\n    align-items:center;\n    justify-content:center;\n    background:linear-gradient(180deg,#f7fcfe 0%,#edf8fb 100%);\n    border-bottom:1px solid #d7ebf2;\n  }\n\n  .bodo-emailmgmt-feature-media img{\n    display:block;\n    width:100%;\n    height:auto;\n    object-fit:contain;\n    border-radius:16px;\n  }\n\n  .bodo-emailmgmt-feature-body{\n    display:flex;\n    flex:1;\n    flex-direction:column;\n    padding:24px;\n  }\n\n  .bodo-emailmgmt-feature-tag{\n    display:inline-flex;\n    align-items:center;\n    width:max-content;\n    max-width:100%;\n    margin:0 0 13px;\n    padding:8px 13px;\n    border-radius:999px;\n    background:#e9fafe;\n    color:#007b98;\n    font-size:12px;\n    line-height:1.2;\n    font-weight:950;\n    letter-spacing:.08em;\n    text-transform:uppercase;\n  }\n\n  .bodo-emailmgmt-feature-card h3{\n    margin:0 0 11px;\n    color:#102832;\n    font-size:23px;\n    line-height:1.18;\n    font-weight:950;\n    letter-spacing:-.3px;\n  }\n\n  .bodo-emailmgmt-feature-card p{\n    margin:0 0 17px;\n    color:#405961;\n    font-size:15.8px;\n    line-height:1.62;\n  }\n\n  .bodo-emailmgmt-card-link{\n    display:inline-flex;\n    align-items:center;\n    justify-content:center;\n    width:max-content;\n    max-width:100%;\n    min-height:46px;\n    margin-top:auto;\n    padding:12px 19px;\n    border-radius:999px;\n    background:linear-gradient(180deg,#6ec9ef 0%,#4fb7e6 100%);\n    color:#072034 !important;\n    text-decoration:none !important;\n    font-size:14.5px;\n    line-height:1;\n    font-weight:900;\n    box-shadow:0 0 0 1px rgba(255,255,255,.22) inset,0 10px 24px rgba(79,183,230,.20);\n    transition:all .2s ease;\n  }\n\n  .bodo-emailmgmt-card-link:hover{\n    transform:translateY(-2px);\n    background:linear-gradient(180deg,#77d2f5 0%,#59c0ec 100%);\n    color:#072034 !important;\n    text-decoration:none !important;\n  }\n\n  .bodo-emailmgmt-compare-wrap{\n    margin-top:42px;\n    overflow:hidden;\n    border:1px solid #d7ebf2;\n    border-radius:28px;\n    background:#ffffff;\n    box-shadow:0 18px 46px rgba(6,53,75,.07);\n  }\n\n  .bodo-emailmgmt-compare-scroll{\n    overflow-x:auto;\n    -webkit-overflow-scrolling:touch;\n  }\n\n  .bodo-emailmgmt-compare{\n    width:100%;\n    min-width:820px;\n    border-collapse:collapse;\n    border-spacing:0;\n  }\n\n  .bodo-emailmgmt-compare th,\n  .bodo-emailmgmt-compare td{\n    padding:18px 20px;\n    border-bottom:1px solid #e4f0f4;\n    text-align:left;\n    vertical-align:top;\n    font-size:15px;\n    line-height:1.5;\n  }\n\n  .bodo-emailmgmt-compare th{\n    background:#071d2b;\n    color:#ffffff;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-compare th:last-child{\n    color:#37cfff;\n  }\n\n  .bodo-emailmgmt-compare td{\n    color:#405961;\n  }\n\n  .bodo-emailmgmt-compare td:first-child{\n    color:#102832;\n    font-weight:900;\n  }\n\n  .bodo-emailmgmt-compare td:last-child{\n    background:#f3fbfd;\n    color:#173f4c;\n    font-weight:750;\n  }\n\n  .bodo-emailmgmt-compare tr:last-child td{\n    border-bottom:0;\n  }\n\n  .bodo-emailmgmt-compare-note{\n    margin:16px 0 0;\n    color:#60777e;\n    font-size:13.5px;\n    line-height:1.55;\n    text-align:center;\n  }\n\n  .bodo-emailmgmt-video-layout{\n    display:grid;\n    grid-template-columns:minmax(0,1.05fr) minmax(300px,380px);\n    gap:54px;\n    align-items:center;\n  }\n\n  .bodo-emailmgmt-video-copy h2{\n    margin:0 0 18px;\n    color:#ffffff;\n    font-size:clamp(34px,4.4vw,60px);\n    line-height:1.04;\n    letter-spacing:-1.1px;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-video-copy p{\n    margin:0 0 16px;\n    color:rgba(255,255,255,.86);\n    font-size:18px;\n    line-height:1.72;\n  }\n\n  .bodo-emailmgmt-video-copy strong{\n    color:#ffffff;\n  }\n\n  .bodo-emailmgmt-video-language-note{\n    margin:2px 0 20px !important;\n    padding:12px 15px !important;\n    border-left:3px solid #37cfff;\n    border-radius:0 12px 12px 0;\n    background:rgba(255,255,255,.07);\n    color:rgba(255,255,255,.74) !important;\n    font-size:14px !important;\n    line-height:1.55 !important;\n    font-weight:650 !important;\n  }\n\n  .bodo-emailmgmt-video-card{\n    width:100%;\n    max-width:360px;\n    justify-self:center;\n    padding:14px;\n    border:1px solid rgba(98,215,255,.21);\n    border-radius:30px;\n    background:linear-gradient(145deg,#102832 0%,#061820 100%);\n    box-shadow:0 30px 82px rgba(0,0,0,.28);\n    scroll-margin-top:120px;\n  }\n\n  .bodo-emailmgmt-video-top{\n    display:flex;\n    align-items:center;\n    justify-content:space-between;\n    gap:12px;\n    padding:6px 6px 14px;\n  }\n\n  .bodo-emailmgmt-video-top span{\n    display:inline-flex;\n    padding:7px 11px;\n    border:1px solid rgba(255,255,255,.20);\n    border-radius:999px;\n    background:rgba(255,255,255,.12);\n    color:#ffffff;\n    font-size:11px;\n    line-height:1.2;\n    font-weight:950;\n    letter-spacing:.07em;\n    text-transform:uppercase;\n  }\n\n  .bodo-emailmgmt-video-top small{\n    color:rgba(255,255,255,.72);\n    font-size:12px;\n    line-height:1.2;\n    font-weight:750;\n    text-align:right;\n  }\n\n  .bodo-emailmgmt-video-wrapper{\n    position:relative;\n    width:100%;\n    aspect-ratio:9 \/ 16;\n    overflow:hidden;\n    border-radius:22px;\n    background:#000000;\n    box-shadow:0 18px 45px rgba(0,0,0,.34);\n  }\n\n  .bodo-emailmgmt-video-wrapper iframe{\n    position:absolute;\n    inset:0;\n    display:block;\n    width:100%;\n    height:100%;\n    border:0;\n    background:#000000;\n  }\n\n  .bodo-emailmgmt-video-poster{\n    position:absolute;\n    inset:0;\n    width:100%;\n    height:100%;\n    margin:0;\n    padding:0;\n    overflow:hidden;\n    border:0;\n    border-radius:inherit;\n    background:#071b23;\n    cursor:pointer;\n    appearance:none;\n    -webkit-appearance:none;\n  }\n\n  .bodo-emailmgmt-video-poster:focus-visible{\n    outline:4px solid rgba(53,201,236,.85);\n    outline-offset:-5px;\n  }\n\n  .bodo-emailmgmt-video-poster-image{\n    position:absolute;\n    inset:0;\n    display:block;\n    width:100%;\n    height:100%;\n    object-fit:cover;\n    object-position:center center;\n    transform:scale(1.02);\n    transition:transform .35s ease;\n  }\n\n  .bodo-emailmgmt-video-poster:before{\n    content:\"\";\n    position:absolute;\n    z-index:1;\n    inset:0;\n    pointer-events:none;\n    background:linear-gradient(180deg,rgba(3,20,27,.02) 0%,rgba(3,20,27,.08) 48%,rgba(3,20,27,.68) 100%);\n  }\n\n  .bodo-emailmgmt-video-poster:hover .bodo-emailmgmt-video-poster-image{\n    transform:scale(1.06);\n  }\n\n  .bodo-emailmgmt-video-play{\n    position:absolute;\n    z-index:3;\n    left:50%;\n    top:50%;\n    display:flex;\n    align-items:center;\n    justify-content:center;\n    width:76px;\n    height:76px;\n    border-radius:50%;\n    background:#ffffff;\n    box-shadow:0 16px 45px rgba(0,0,0,.36),0 0 0 8px rgba(255,255,255,.14);\n    transform:translate(-50%,-50%);\n    transition:transform .2s ease,background .2s ease,box-shadow .2s ease;\n  }\n\n  .bodo-emailmgmt-video-play:before{\n    content:\"\";\n    display:block;\n    width:0;\n    height:0;\n    margin-left:5px;\n    border-top:12px solid transparent;\n    border-bottom:12px solid transparent;\n    border-left:19px solid #007b98;\n  }\n\n  .bodo-emailmgmt-video-poster:hover .bodo-emailmgmt-video-play{\n    background:#e9fafe;\n    transform:translate(-50%,-50%) scale(1.07);\n    box-shadow:0 18px 50px rgba(0,0,0,.42),0 0 0 10px rgba(255,255,255,.17);\n  }\n\n  .bodo-emailmgmt-video-label{\n    position:absolute;\n    z-index:3;\n    left:18px;\n    right:18px;\n    bottom:22px;\n    display:block;\n    color:#ffffff;\n    font-size:14px;\n    line-height:1.35;\n    font-weight:900;\n    text-align:center;\n    text-shadow:0 2px 12px rgba(0,0,0,.75);\n  }\n\n  .bodo-emailmgmt-video-label small{\n    display:block;\n    margin-top:5px;\n    color:rgba(255,255,255,.80);\n    font-size:11.5px;\n    line-height:1.3;\n    font-weight:650;\n  }\n\n  .bodo-emailmgmt-video-caption{\n    margin:14px 6px 4px;\n    color:rgba(255,255,255,.84);\n    font-size:13.5px;\n    line-height:1.42;\n    font-weight:650;\n    text-align:center;\n  }\n\n  .bodo-emailmgmt-ai-box{\n    display:grid;\n    grid-template-columns:minmax(0,1fr) minmax(330px,.72fr);\n    gap:34px;\n    align-items:center;\n    margin-top:40px;\n    padding:34px;\n    border:1px solid rgba(98,215,255,.17);\n    border-radius:30px;\n    background:\n      radial-gradient(circle at 90% 10%,rgba(55,207,255,.14),transparent 33%),\n      linear-gradient(180deg,rgba(7,22,36,.98) 0%,rgba(8,31,50,.98) 100%);\n    box-shadow:0 24px 70px rgba(0,0,0,.20);\n  }\n\n  .bodo-emailmgmt-ai-box h3{\n    margin:0 0 13px;\n    color:#ffffff;\n    font-size:clamp(27px,3vw,40px);\n    line-height:1.08;\n    font-weight:950;\n    letter-spacing:-.5px;\n  }\n\n  .bodo-emailmgmt-ai-box p{\n    margin:0 0 15px;\n    color:rgba(255,255,255,.86);\n    font-size:17px;\n    line-height:1.68;\n  }\n\n  .bodo-emailmgmt-ai-points{\n    display:grid;\n    gap:12px;\n  }\n\n  .bodo-emailmgmt-ai-point{\n    padding:17px 18px;\n    border:1px solid rgba(80,212,255,.18);\n    border-radius:18px;\n    background:rgba(255,255,255,.07);\n  }\n\n  .bodo-emailmgmt-ai-point strong{\n    display:block;\n    margin-bottom:4px;\n    color:#37cfff;\n    font-size:16px;\n    line-height:1.25;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-ai-point span{\n    display:block;\n    color:rgba(255,255,255,.82);\n    font-size:14.5px;\n    line-height:1.5;\n  }\n\n  .bodo-emailmgmt-ai-media{\n    padding:14px;\n    border-radius:24px;\n    background:linear-gradient(180deg,#f7fcfe 0%,#edf8fb 100%);\n    border:1px solid rgba(98,215,255,.22);\n    box-shadow:0 18px 46px rgba(0,0,0,.18);\n  }\n\n  .bodo-emailmgmt-ai-media img{\n    display:block;\n    width:100%;\n    height:auto;\n    border-radius:16px;\n    object-fit:contain;\n  }\n\n  .bodo-emailmgmt-ai-media-caption{\n    padding:12px 4px 2px;\n    color:rgba(255,255,255,.82);\n    font-size:13px;\n    line-height:1.45;\n    font-weight:650;\n    text-align:center;\n  }\n\n  .bodo-emailmgmt-ai-feature-grid{\n    display:grid;\n    grid-template-columns:repeat(3,minmax(0,1fr));\n    gap:14px;\n    margin-top:18px;\n  }\n\n  .bodo-emailmgmt-ai-feature{\n    padding:17px 18px;\n    border:1px solid rgba(80,212,255,.18);\n    border-radius:18px;\n    background:rgba(255,255,255,.07);\n  }\n\n  .bodo-emailmgmt-ai-feature strong{\n    display:block;\n    margin-bottom:5px;\n    color:#37cfff;\n    font-size:15px;\n    line-height:1.25;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-ai-feature span{\n    display:block;\n    color:rgba(255,255,255,.82);\n    font-size:14px;\n    line-height:1.5;\n  }\n\n  .bodo-emailmgmt-ai-note{\n    margin:17px 0 0 !important;\n    color:rgba(255,255,255,.70) !important;\n    font-size:13.5px !important;\n    line-height:1.55 !important;\n  }\n\n  .bodo-emailmgmt-use-grid{\n    display:grid;\n    grid-template-columns:repeat(3,minmax(0,1fr));\n    gap:20px;\n    margin-top:40px;\n  }\n\n  .bodo-emailmgmt-use-card{\n    display:flex;\n    flex-direction:column;\n    min-height:100%;\n    padding:25px;\n    border:1px solid #d7ebf2;\n    border-radius:25px;\n    background:#ffffff;\n    box-shadow:0 16px 40px rgba(6,53,75,.07);\n  }\n\n  .bodo-emailmgmt-use-card strong{\n    display:inline-flex;\n    margin:0 0 13px;\n    padding:8px 13px;\n    border-radius:999px;\n    background:#e9fafe;\n    color:#007b98;\n    font-size:12px;\n    line-height:1.2;\n    font-weight:950;\n    letter-spacing:.08em;\n    text-transform:uppercase;\n  }\n\n  .bodo-emailmgmt-use-card h3{\n    margin:0 0 10px;\n    color:#102832;\n    font-size:22px;\n    line-height:1.2;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-use-card p{\n    margin:0 0 18px;\n    color:#405961;\n    font-size:15.5px;\n    line-height:1.62;\n  }\n\n  .bodo-emailmgmt-use-card p:last-child{\n    margin-bottom:0;\n  }\n\n  .bodo-emailmgmt-use-link{\n    display:inline-flex;\n    align-items:center;\n    justify-content:center;\n    width:max-content;\n    max-width:100%;\n    min-height:46px;\n    margin-top:auto;\n    padding:12px 18px;\n    border-radius:999px;\n    background:#e9fafe;\n    border:1px solid rgba(0,123,152,.16);\n    color:#007b98 !important;\n    font-size:14.5px;\n    line-height:1.2;\n    font-weight:900;\n    text-decoration:none !important;\n    transition:transform .2s ease,background .2s ease,color .2s ease;\n  }\n\n  .bodo-emailmgmt-use-link:hover{\n    transform:translateY(-2px);\n    background:#dff7fc;\n    color:#005f76 !important;\n    text-decoration:none !important;\n  }\n\n  .bodo-emailmgmt-links-grid{\n    display:grid;\n    grid-template-columns:repeat(3,minmax(0,1fr));\n    gap:20px;\n    margin-top:40px;\n  }\n\n  .bodo-emailmgmt-link-card{\n    display:flex;\n    flex-direction:column;\n    min-height:100%;\n    padding:25px;\n    border:1px solid #d7ebf2;\n    border-radius:25px;\n    background:#ffffff;\n    color:#102832 !important;\n    text-decoration:none !important;\n    box-shadow:0 16px 40px rgba(6,53,75,.07);\n    transition:transform .2s ease,box-shadow .2s ease;\n  }\n\n  .bodo-emailmgmt-link-card:hover{\n    transform:translateY(-3px);\n    box-shadow:0 22px 54px rgba(6,53,75,.11);\n    text-decoration:none !important;\n  }\n\n  .bodo-emailmgmt-link-card strong{\n    display:inline-flex;\n    width:max-content;\n    max-width:100%;\n    margin:0 0 12px;\n    padding:8px 13px;\n    border-radius:999px;\n    background:#e9fafe;\n    color:#007b98;\n    font-size:12px;\n    line-height:1.2;\n    font-weight:950;\n    letter-spacing:.08em;\n    text-transform:uppercase;\n  }\n\n  .bodo-emailmgmt-link-card h3{\n    margin:0 0 10px;\n    color:#102832;\n    font-size:22px;\n    line-height:1.2;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-link-card p{\n    margin:0 0 16px;\n    color:#405961;\n    font-size:15.5px;\n    line-height:1.62;\n  }\n\n  .bodo-emailmgmt-link-card span{\n    display:inline-flex;\n    align-items:center;\n    margin-top:auto;\n    color:#007b98;\n    font-size:15px;\n    line-height:1.2;\n    font-weight:900;\n  }\n\n  .bodo-emailmgmt-faq{\n    max-width:1050px;\n    margin:40px auto 0;\n  }\n\n  .bodo-emailmgmt-faq details{\n    margin:0 0 14px;\n    padding:20px 22px;\n    border:1px solid #d7ebf2;\n    border-radius:22px;\n    background:#ffffff;\n    box-shadow:0 12px 30px rgba(6,53,75,.05);\n  }\n\n  .bodo-emailmgmt-faq details summary{\n    position:relative;\n    margin:0;\n    padding-right:32px;\n    cursor:pointer;\n    list-style:none;\n    color:#102832;\n    font-size:21px;\n    line-height:1.28;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-faq details summary::-webkit-details-marker{\n    display:none;\n  }\n\n  .bodo-emailmgmt-faq details summary:after{\n    content:\"+\";\n    position:absolute;\n    right:0;\n    top:-2px;\n    color:#007b98;\n    font-size:29px;\n    line-height:1;\n    font-weight:900;\n  }\n\n  .bodo-emailmgmt-faq details[open] summary:after{\n    content:\"\u2013\";\n  }\n\n  .bodo-emailmgmt-faq details p{\n    margin:13px 0 0;\n    color:#405961;\n    font-size:16px;\n    line-height:1.68;\n  }\n\n  .bodo-emailmgmt-final{\n    text-align:center;\n  }\n\n  .bodo-emailmgmt-final-box{\n    max-width:1110px;\n    margin:0 auto;\n    padding:48px 30px;\n    border:1px solid rgba(98,215,255,.18);\n    border-radius:32px;\n    background:\n      radial-gradient(circle at 50% 0%,rgba(55,207,255,.22),transparent 44%),\n      linear-gradient(180deg,rgba(7,22,36,.98) 0%,rgba(8,31,50,.98) 100%);\n    box-shadow:0 24px 70px rgba(0,0,0,.22);\n  }\n\n  .bodo-emailmgmt-final-box h2{\n    margin:0 0 16px;\n    color:#ffffff;\n    font-size:clamp(34px,4.5vw,60px);\n    line-height:1.04;\n    letter-spacing:-1.1px;\n    font-weight:950;\n  }\n\n  .bodo-emailmgmt-final-box p{\n    max-width:920px;\n    margin:0 auto 25px;\n    color:rgba(255,255,255,.90);\n    font-size:19px;\n    line-height:1.72;\n  }\n\n  .bodo-emailmgmt-final-box .bodo-emailmgmt-buttons{\n    justify-content:center;\n  }\n\n  .bodo-emailmgmt-brandline{\n    margin-top:25px;\n    color:rgba(255,255,255,.72);\n    font-size:13.5px;\n    line-height:1.5;\n    font-weight:700;\n  }\n\n  @media(max-width:1180px){\n    .bodo-emailmgmt-hero-grid,\n    .bodo-emailmgmt-split,\n    .bodo-emailmgmt-video-layout{\n      grid-template-columns:1fr;\n    }\n\n    .bodo-emailmgmt-hero-panel{\n      max-width:860px;\n      margin:0 auto;\n    }\n\n    .bodo-emailmgmt-principle-grid,\n    .bodo-emailmgmt-workflow{\n      grid-template-columns:repeat(2,minmax(0,1fr));\n    }\n\n    .bodo-emailmgmt-video-card{\n      max-width:330px;\n    }\n  }\n\n  @media(max-width:980px){\n    .bodo-emailmgmt-problem-grid,\n    .bodo-emailmgmt-feature-grid,\n    .bodo-emailmgmt-use-grid,\n    .bodo-emailmgmt-links-grid{\n      grid-template-columns:repeat(2,minmax(0,1fr));\n    }\n\n    .bodo-emailmgmt-ai-box{\n      grid-template-columns:1fr;\n    }\n\n    .bodo-emailmgmt-ai-feature-grid{\n      grid-template-columns:repeat(2,minmax(0,1fr));\n    }\n  }\n\n  @media(max-width:782px){\n    .bodo-emailmgmt-inner{\n      padding:0 18px;\n    }\n\n    .bodo-emailmgmt-section{\n      padding:62px 0;\n    }\n\n    .bodo-emailmgmt-hero{\n      padding:56px 0 58px;\n    }\n\n    .bodo-emailmgmt-hero h1{\n      font-size:clamp(38px,11vw,58px);\n      line-height:1;\n    }\n\n    .bodo-emailmgmt-hero-copy,\n    .bodo-emailmgmt-subtitle,\n    .bodo-emailmgmt-copy p,\n    .bodo-emailmgmt-video-copy p,\n    .bodo-emailmgmt-final-box p{\n      font-size:17px !important;\n      line-height:1.65 !important;\n    }\n\n    .bodo-emailmgmt-buttons{\n      display:block;\n    }\n\n    .bodo-emailmgmt-btn{\n      width:100%;\n      margin:0 0 11px;\n    }\n\n    .bodo-emailmgmt-panel-footer,\n    .bodo-emailmgmt-problem-grid,\n    .bodo-emailmgmt-principle-grid,\n    .bodo-emailmgmt-workflow,\n    .bodo-emailmgmt-feature-grid,\n    .bodo-emailmgmt-use-grid,\n    .bodo-emailmgmt-links-grid{\n      grid-template-columns:1fr;\n    }\n\n    .bodo-emailmgmt-hero-panel{\n      padding:14px;\n      border-radius:26px;\n    }\n\n    .bodo-emailmgmt-screen{\n      border-radius:19px;\n    }\n\n    .bodo-emailmgmt-problem-card,\n    .bodo-emailmgmt-workflow-card,\n    .bodo-emailmgmt-use-card,\n    .bodo-emailmgmt-link-card{\n      padding:22px !important;\n      border-radius:22px !important;\n    }\n\n    .bodo-emailmgmt-problem-card{\n      min-height:0 !important;\n      height:auto !important;\n      max-height:none !important;\n      padding-bottom:28px !important;\n    }\n\n    .bodo-emailmgmt-problem-card h3{\n      font-size:21px !important;\n      line-height:1.24 !important;\n    }\n\n    .bodo-emailmgmt-problem-card p{\n      font-size:15.5px !important;\n      line-height:1.62 !important;\n    }\n\n    .bodo-emailmgmt-use-link{\n      width:100%;\n      text-align:center;\n    }\n\n    .bodo-emailmgmt-feature-card{\n      border-radius:23px;\n    }\n\n    .bodo-emailmgmt-feature-body{\n      padding:21px;\n    }\n\n    .bodo-emailmgmt-statement{\n      padding:23px 20px;\n      border-radius:22px;\n    }\n\n    .bodo-emailmgmt-statement strong{\n      font-size:21px;\n    }\n\n    .bodo-emailmgmt-media-card{\n      padding:11px;\n      border-radius:23px;\n    }\n\n    .bodo-emailmgmt-media-card img{\n      border-radius:15px;\n    }\n\n    .bodo-emailmgmt-team-overview{\n      margin-top:32px;\n    }\n\n    .bodo-emailmgmt-team-overview .bodo-emailmgmt-media-label{\n      display:grid;\n      grid-template-columns:1fr;\n      gap:4px;\n      text-align:center;\n    }\n\n\n    .bodo-emailmgmt-ai-box{\n      padding:24px 20px;\n      border-radius:24px;\n    }\n\n    .bodo-emailmgmt-ai-feature-grid{\n      grid-template-columns:1fr;\n    }\n\n    .bodo-emailmgmt-ai-media{\n      padding:10px;\n      border-radius:20px;\n    }\n\n    .bodo-emailmgmt-ai-media img{\n      border-radius:13px;\n    }\n\n    .bodo-emailmgmt-video-card{\n      max-width:310px;\n      padding:12px;\n      border-radius:25px;\n    }\n\n    .bodo-emailmgmt-video-wrapper{\n      border-radius:18px;\n    }\n\n    .bodo-emailmgmt-final-box{\n      padding:36px 20px;\n      border-radius:26px;\n    }\n\n    .bodo-emailmgmt-compare-wrap{\n      border-radius:22px;\n    }\n\n    .bodo-emailmgmt-faq details{\n      padding:18px;\n      border-radius:18px;\n    }\n\n    .bodo-emailmgmt-faq details summary{\n      font-size:18px;\n    }\n  \n    \/* Vergleichstabelle mobil als Karten statt horizontalem Scrollen *\/\n    .bodo-emailmgmt-compare-scroll{\n      overflow:visible;\n    }\n\n    .bodo-emailmgmt-compare{\n      min-width:0;\n      width:100%;\n      display:block;\n    }\n\n    .bodo-emailmgmt-compare thead{\n      display:none;\n    }\n\n    .bodo-emailmgmt-compare tbody{\n      display:grid;\n      gap:14px;\n      padding:14px;\n    }\n\n    .bodo-emailmgmt-compare tr{\n      display:block;\n      overflow:hidden;\n      border:1px solid #d7ebf2;\n      border-radius:18px;\n      background:#ffffff;\n      box-shadow:0 10px 26px rgba(6,53,75,.05);\n    }\n\n    .bodo-emailmgmt-compare td{\n      display:block;\n      width:100%;\n      padding:13px 15px;\n      border-bottom:1px solid #e4f0f4;\n      font-size:14.5px;\n      line-height:1.5;\n    }\n\n    .bodo-emailmgmt-compare td:first-child{\n      padding:15px;\n      background:#071d2b;\n      color:#ffffff;\n      font-size:17px;\n      font-weight:950;\n    }\n\n    .bodo-emailmgmt-compare td:first-child:before{\n      display:none;\n    }\n\n    .bodo-emailmgmt-compare td:last-child{\n      border-bottom:0;\n    }\n\n    .bodo-emailmgmt-compare td:not(:first-child):before{\n      display:block;\n      margin:0 0 4px;\n      color:#007b98;\n      font-size:11px;\n      line-height:1.2;\n      font-weight:950;\n      letter-spacing:.06em;\n      text-transform:uppercase;\n    }\n\n    .bodo-emailmgmt-compare td:nth-child(2):before{\n      content:\"Caixa de entrada comum\";\n    }\n\n    .bodo-emailmgmt-compare td:nth-child(3):before{\n      content:\"Shared Inbox\";\n    }\n\n    .bodo-emailmgmt-compare td:nth-child(4):before{\n      content:\"Bodo\";\n    }\n\n  }\n\n  @media(max-width:480px){\n    .bodo-emailmgmt-section{\n      padding:50px 0;\n    }\n\n    .bodo-emailmgmt-problem-card{\n      padding:20px 20px 26px !important;\n    }\n\n    .bodo-emailmgmt-problem-card h3{\n      font-size:20px !important;\n      line-height:1.25 !important;\n    }\n\n    .bodo-emailmgmt-problem-card p{\n      font-size:15px !important;\n      line-height:1.6 !important;\n    }\n\n    .bodo-emailmgmt-hero{\n      padding:48px 0 50px;\n    }\n\n    .bodo-emailmgmt-hero h1{\n      font-size:37px;\n      letter-spacing:-1px;\n    }\n\n    .bodo-emailmgmt-title,\n    .bodo-emailmgmt-copy h2,\n    .bodo-emailmgmt-video-copy h2{\n      font-size:32px;\n    }\n\n    .bodo-emailmgmt-eyebrow{\n      font-size:11.5px;\n      letter-spacing:1.15px;\n    }\n\n    .bodo-emailmgmt-video-card{\n      width:100%;\n      max-width:310px;\n    }\n\n    .bodo-emailmgmt-feature-media{\n      min-height:auto;\n    }\n  }\n<\/style>\n<div class=\"bodo-emailmgmt-page\">\n<!-- HERO -->\n<div class=\"bodo-emailmgmt-hero-bg\">\n<div class=\"bodo-emailmgmt-inner\">\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-hero\">\n<div class=\"bodo-emailmgmt-hero-grid\">\n<div>\n<span class=\"bodo-emailmgmt-eyebrow\">Bodo \u00b7 Gerenciamento de e-mails para empresas<\/span>\n<h1>\n              Software de gerenciamento de e-mails\n              <span class=\"accent\">para solicita\u00e7\u00f5es de clientes.<\/span>\n<\/h1>\n<p class=\"bodo-emailmgmt-hero-copy\">\n              Organize os e-mails de clientes n\u00e3o apenas como mensagens isoladas, mas como <strong>casos completos de clientes<\/strong>. O Bodo conecta e-mails, hist\u00f3rico do cliente, arquivos, notas, respons\u00e1veis e follow-ups em um workflow estruturado.\n            <\/p>\n<p class=\"bodo-emailmgmt-hero-copy\">\n              Para equipes que hoje gerenciam e-mails de clientes pelo <strong>Gmail, Outlook, Proton Mail<\/strong> ou por uma caixa de entrada compartilhada\n              e precisam de mais estrutura e visibilidade \u2014 sem abandonar a comunica\u00e7\u00e3o por e-mail que j\u00e1 faz parte da rotina.\n            <\/p>\n<div class=\"bodo-emailmgmt-buttons\">\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-primary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/demonstracao-do-bodo\/\">Solicitar uma demo do Bodo<\/a>\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-secondary\" href=\"#como-funciona\">Como o Bodo funciona<\/a>\n<\/div>\n<div aria-label=\"Principais recursos do Bodo\" class=\"bodo-emailmgmt-trust-row\">\n<span>Ticketing por e-mail<\/span>\n<span>Alternativa \u00e0 Shared Inbox<\/span>\n<span>Hist\u00f3rico do cliente<\/span>\n<span>Workflow de equipe<\/span>\n<span>Follow-ups<\/span>\n<span>Suporte de IA<\/span>\n<\/div>\n<\/div>\n<div class=\"bodo-emailmgmt-hero-panel\">\n<div class=\"bodo-emailmgmt-panel-label\">\n<strong>Da caixa de entrada ao caso do cliente<\/strong>\n<span>Bodo<\/span>\n<\/div>\n<div class=\"bodo-emailmgmt-screen\">\n<div class=\"bodo-emailmgmt-screen-top\">\n<strong>Hist\u00f3rico conectado do cliente<\/strong>\n<div aria-hidden=\"true\" class=\"bodo-emailmgmt-dots\">\n<span class=\"bodo-emailmgmt-dot\"><\/span>\n<span class=\"bodo-emailmgmt-dot\"><\/span>\n<span class=\"bodo-emailmgmt-dot\"><\/span>\n<\/div>\n<\/div>\n<img decoding=\"async\" alt=\"Bodo gerenciamento de e-mails com hist\u00f3rico completo do cliente\" loading=\"eager\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/06\/Ticket-Verlauf-z-.jpg\"\/>\n<\/div>\n<div class=\"bodo-emailmgmt-panel-footer\">\n<div class=\"bodo-emailmgmt-panel-mini\">\n<strong>Quem?<\/strong>\n<span>O cliente e todo o seu hist\u00f3rico.<\/span>\n<\/div>\n<div class=\"bodo-emailmgmt-panel-mini\">\n<strong>O qu\u00ea?<\/strong>\n<span>E-mails, arquivos, notas e pend\u00eancias.<\/span>\n<\/div>\n<div class=\"bodo-emailmgmt-panel-mini\">\n<strong>E depois?<\/strong>\n<span>Responsabilidade e follow-up continuam vis\u00edveis.<\/span>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<!-- PROBLEM -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-white\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-center\">\n<span class=\"bodo-emailmgmt-kicker\">O problema real<\/span>\n<h2 class=\"bodo-emailmgmt-title\">O e-mail n\u00e3o \u00e9 o problema. A falta de contexto \u00e9.<\/h2>\n<p class=\"bodo-emailmgmt-subtitle\">\n          Uma caixa de entrada comum ou compartilhada pode funcionar bem enquanto h\u00e1 poucas mensagens e poucas pessoas envolvidas. \u00c0 medida que a comunica\u00e7\u00e3o com clientes cresce, por\u00e9m, fica mais dif\u00edcil acompanhar n\u00e3o apenas o \u00faltimo e-mail ou a caixa de entrada compartilhada, mas o caso completo do cliente.\n        <\/p>\n<\/div>\n<div class=\"bodo-emailmgmt-problem-grid\">\n<article class=\"bodo-emailmgmt-problem-card\">\n<div class=\"bodo-emailmgmt-card-number\">01<\/div>\n<h3>As mensagens est\u00e3o l\u00e1 \u2014 o contexto est\u00e1 espalhado.<\/h3>\n<p>\n            Respostas anteriores, anexos, informa\u00e7\u00f5es internas e pr\u00f3ximos passos podem ficar distribu\u00eddos entre caixas de entrada, pastas e conversas separadas.\n          <\/p>\n<\/article>\n<article class=\"bodo-emailmgmt-problem-card\">\n<div class=\"bodo-emailmgmt-card-number\">02<\/div>\n<h3>Na equipe, a responsabilidade pode ficar pouco clara rapidamente.<\/h3>\n<p>\n            Assim que v\u00e1rios colaboradores trabalham na mesma comunica\u00e7\u00e3o com clientes, precisa ficar vis\u00edvel quem \u00e9 respons\u00e1vel e se algu\u00e9m j\u00e1 est\u00e1 trabalhando no caso.\n          <\/p>\n<\/article>\n<article class=\"bodo-emailmgmt-problem-card\">\n<div class=\"bodo-emailmgmt-card-number\">03<\/div>\n<h3>Relacionamentos de longo prazo com clientes precisam de hist\u00f3rico.<\/h3>\n<p>\n            Quando um cliente volta meses ou anos depois, sua equipe n\u00e3o deveria ter de come\u00e7ar do zero nem procurar novamente informa\u00e7\u00f5es importantes.\n          <\/p>\n<\/article>\n<\/div>\n<div class=\"bodo-emailmgmt-statement\">\n<strong>Um bom gerenciamento de e-mails n\u00e3o organiza apenas mensagens. Ele organiza o caso do cliente.<\/strong>\n<span>O Bodo conecta comunica\u00e7\u00e3o, informa\u00e7\u00f5es, responsabilidade e pr\u00f3ximos passos em um hist\u00f3rico do cliente f\u00e1cil de acompanhar.<\/span>\n<\/div>\n<\/div>\n<\/section>\n<!-- DEFINITION \/ PRINCIPLES -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-dark\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-center\">\n<span class=\"bodo-emailmgmt-kicker\">Gerenciamento de e-mails com o Bodo<\/span>\n<h2 class=\"bodo-emailmgmt-title\">O que um software de gerenciamento de e-mails para solicita\u00e7\u00f5es de clientes deve oferecer?<\/h2>\n<p class=\"bodo-emailmgmt-subtitle\">\n          N\u00e3o basta exibir e-mails. O importante \u00e9 que sua equipe entenda rapidamente o cliente, a comunica\u00e7\u00e3o anterior, a responsabilidade e o pr\u00f3ximo passo.\n        <\/p>\n<\/div>\n<div class=\"bodo-emailmgmt-principle-grid\">\n<article class=\"bodo-emailmgmt-principle\">\n<small>01 \u00b7 Cliente<\/small>\n<h3>Quem \u00e9 a pessoa por tr\u00e1s da mensagem?<\/h3>\n<p>A comunica\u00e7\u00e3o permanece conectada ao cliente e ao seu hist\u00f3rico anterior.<\/p>\n<\/article>\n<article class=\"bodo-emailmgmt-principle\">\n<small>02 \u00b7 Hist\u00f3rico<\/small>\n<h3>O que j\u00e1 foi discutido?<\/h3>\n<p>E-mails, respostas, imagens, arquivos e notas internas permanecem rastre\u00e1veis dentro do mesmo contexto.<\/p>\n<\/article>\n<article class=\"bodo-emailmgmt-principle\">\n<small>03 \u00b7 Responsabilidade<\/small>\n<h3>Quem est\u00e1 cuidando do caso?<\/h3>\n<p>Atribui\u00e7\u00f5es e visibilidade da equipe ajudam a manter a responsabilidade e o trabalho em andamento transparentes.<\/p>\n<\/article>\n<article class=\"bodo-emailmgmt-principle\">\n<small>04 \u00b7 Pr\u00f3ximo passo<\/small>\n<h3>O que n\u00e3o pode ser esquecido?<\/h3>\n<p>Datas de follow-up fazem com que casos em aberto voltem ao foco no momento planejado.<\/p>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<!-- CUSTOMER CASE SPLIT -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-light\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-split\">\n<div class=\"bodo-emailmgmt-copy\">\n<span class=\"bodo-emailmgmt-kicker\">Um cliente. Um ticket. Um hist\u00f3rico completo.<\/span>\n<h2>Da caixa de entrada a um caso conectado do cliente.<\/h2>\n<p>\n            O Bodo transforma a comunica\u00e7\u00e3o com clientes em um caso de trabalho estruturado. Em vez de tratar mensagens isoladamente, continua vis\u00edvel <strong>o que pertence a esse cliente<\/strong>.\n          <\/p>\n<p>\n            Isso \u00e9 especialmente importante quando clientes retornam regularmente, v\u00e1rios colaboradores participam do atendimento ou arquivos, imagens, notas e follow-ups posteriores fazem parte do caso.\n          <\/p>\n<ul>\n<li>E-mails recebidos e enviados permanecem no contexto do cliente.<\/li>\n<li>Arquivos, imagens e notas internas ficam no caso correto.<\/li>\n<li>V\u00e1rios endere\u00e7os de e-mail podem ser atribu\u00eddos ao mesmo cliente.<\/li>\n<li>Responsabilidade e pr\u00f3ximos passos permanecem rastre\u00e1veis.<\/li>\n<\/ul>\n<div class=\"bodo-emailmgmt-buttons\">\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-primary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/ticketing-com-ia-comunicacao-por-e-mail-eficiente-e-suporte-ao-cliente\/\">Ver ticketing por e-mail<\/a>\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-secondary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/guia\/por-que-uma-caixa-de-entrada-de-e-mail-normal-nao-e-um-arquivo-de-cliente-bodo\/\">Caixa de entrada vs. arquivo do cliente<\/a>\n<\/div>\n<\/div>\n<div class=\"bodo-emailmgmt-media-card\">\n<img decoding=\"async\" alt=\"Hist\u00f3rico do cliente no Bodo com e-mails e informa\u00e7\u00f5es conectadas\" loading=\"lazy\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/06\/bodo-email-ticketing-complete-customer-history-2.jpg\"\/>\n<div class=\"bodo-emailmgmt-media-caption\">\n            O foco n\u00e3o est\u00e1 em um \u00fanico e-mail, mas no hist\u00f3rico rastre\u00e1vel do cliente por tr\u00e1s dele.\n          <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<!-- VIDEO -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-dark\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-video-layout\">\n<div class=\"bodo-emailmgmt-video-copy\">\n<span class=\"bodo-emailmgmt-kicker\">Comunica\u00e7\u00e3o de longo prazo com clientes<\/span>\n<h2>O que acontece quando um cliente escreve novamente depois de dois anos?<\/h2>\n<p>\n<strong>No v\u00eddeo curto, Andreas Kr\u00e4mer, fundador do Bodo, explica por que o contexto completo do cliente pode ser decisivo na comunica\u00e7\u00e3o di\u00e1ria.<\/strong>\n<\/p>\n<p class=\"bodo-emailmgmt-video-language-note\">\n            Andreas Kr\u00e4mer, fundador alem\u00e3o do Bodo, dirige o Bodo a partir da Su\u00ed\u00e7a. O v\u00eddeo foi produzido em ingl\u00eas para a presen\u00e7a internacional do Bodo.\n          <\/p>\n<p>\n            \u00c9 exatamente aqui que aparece a diferen\u00e7a entre uma simples caixa de entrada e um hist\u00f3rico estruturado do cliente. O cliente n\u00e3o espera que sua equipe tenha esquecido todo o contexto anterior.\n          <\/p>\n<p>\n            Com o Bodo, e-mails anteriores, imagens, arquivos, notas e follow-ups podem permanecer conectados ao caso do cliente. Assim, o atendimento n\u00e3o precisa come\u00e7ar automaticamente do zero.\n          <\/p>\n<p>\n<strong>O verdadeiro valor n\u00e3o est\u00e1 apenas na resposta de hoje, mas no contexto por tr\u00e1s dela.<\/strong>\n<\/p>\n<div class=\"bodo-emailmgmt-buttons\">\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-primary\" href=\"#bodo-emailmgmt-video\">Assistir ao v\u00eddeo de 60 segundos<\/a>\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-secondary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/crm-de-tickets-por-e-mail-historico-completo-do-cliente-bodo\/\">Mais sobre o hist\u00f3rico do cliente<\/a>\n<\/div>\n<\/div>\n<div class=\"bodo-emailmgmt-video-card\" id=\"bodo-emailmgmt-video\">\n<div class=\"bodo-emailmgmt-video-top\">\n<span>V\u00eddeo do fundador<\/span>\n<small>Andreas Kr\u00e4mer<br\/>Fundador do Bodo<\/small>\n<\/div>\n<div class=\"bodo-emailmgmt-video-wrapper\">\n<button aria-label=\"Reproduzir v\u00eddeo sobre hist\u00f3rico completo do cliente\" class=\"bodo-emailmgmt-video-poster\" data-youtube-id=\"Hu6VukVVyXs\" type=\"button\">\n<img decoding=\"async\" alt=\"V\u00eddeo do Bodo sobre hist\u00f3rico completo do cliente\" class=\"bodo-emailmgmt-video-poster-image\" loading=\"lazy\" onerror=\"this.onerror=null;this.src='https:\/\/img.youtube.com\/vi\/Hu6VukVVyXs\/hqdefault.jpg';\" src=\"https:\/\/img.youtube.com\/vi\/Hu6VukVVyXs\/maxresdefault.jpg\"\/>\n<span aria-hidden=\"true\" class=\"bodo-emailmgmt-video-play\"><\/span>\n<span class=\"bodo-emailmgmt-video-label\">\n                O que sua equipe ainda sabe depois de dois anos?\n                <small>Clique para assistir<\/small>\n<\/span>\n<\/button>\n<\/div>\n<div class=\"bodo-emailmgmt-video-caption\">\n            Um cliente. Um ticket. Um hist\u00f3rico completo.\n          <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<!-- WORKFLOW -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-white\" id=\"como-funciona\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-center\">\n<span class=\"bodo-emailmgmt-kicker\">Como funciona<\/span>\n<h2 class=\"bodo-emailmgmt-title\">Um workflow claro para solicita\u00e7\u00f5es de clientes por e-mail.<\/h2>\n<p class=\"bodo-emailmgmt-subtitle\">\n          O Bodo combina a comunica\u00e7\u00e3o familiar por e-mail com um processamento estruturado em segundo plano. Assim, o caso do cliente continua compreens\u00edvel mesmo quando envolve v\u00e1rias etapas ou colaboradores.\n        <\/p>\n<\/div>\n<div class=\"bodo-emailmgmt-workflow\">\n<article class=\"bodo-emailmgmt-workflow-card\">\n<div class=\"bodo-emailmgmt-workflow-step\">1<\/div>\n<h3>A solicita\u00e7\u00e3o do cliente chega<\/h3>\n<p>O e-mail n\u00e3o \u00e9 tratado apenas como mensagem: ele \u00e9 associado ao cliente e ao seu caso.<\/p>\n<\/article>\n<article class=\"bodo-emailmgmt-workflow-card\">\n<div class=\"bodo-emailmgmt-workflow-step\">2<\/div>\n<h3>O contexto fica vis\u00edvel<\/h3>\n<p>Comunica\u00e7\u00f5es anteriores, arquivos, imagens, notas e informa\u00e7\u00f5es relevantes permanecem rastre\u00e1veis em conjunto.<\/p>\n<\/article>\n<article class=\"bodo-emailmgmt-workflow-card\">\n<div class=\"bodo-emailmgmt-workflow-step\">3<\/div>\n<h3>A equipe trabalha no caso<\/h3>\n<p>Responsabilidades e a visibilidade de quem est\u00e1 trabalhando ajudam a evitar trabalho paralelo ou duplicado.<\/p>\n<\/article>\n<article class=\"bodo-emailmgmt-workflow-card\">\n<div class=\"bodo-emailmgmt-workflow-step\">4<\/div>\n<h3>O caso permanece dispon\u00edvel<\/h3>\n<p>Mesmo depois da resposta, o hist\u00f3rico e os follow-ups continuam ligados ao cliente e podem ser encontrados mais tarde.<\/p>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<!-- TEAM FEATURES -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-light\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-center\">\n<span class=\"bodo-emailmgmt-kicker\">Multiusu\u00e1rio &amp; Workflow de equipe<\/span>\n<h2 class=\"bodo-emailmgmt-title\">V\u00e1rios colaboradores. Um contexto compartilhado do cliente.<\/h2>\n<p class=\"bodo-emailmgmt-subtitle\">\n          O gerenciamento de e-mails se torna especialmente importante quando v\u00e1rias pessoas atendem solicita\u00e7\u00f5es de clientes. Por isso, o Bodo n\u00e3o foi pensado apenas para uma caixa de entrada individual: membros da equipe podem trabalhar com acessos pr\u00f3prios, visualizar responsabilidades e tratar casos dentro do mesmo hist\u00f3rico estruturado.\n        <\/p>\n<\/div>\n<div class=\"bodo-emailmgmt-split bodo-emailmgmt-team-overview\">\n<div class=\"bodo-emailmgmt-copy\">\n<span class=\"bodo-emailmgmt-kicker\">Trabalho em conjunto \u2014 sem login compartilhado<\/span>\n<h2>Cada membro da equipe trabalha com seu pr\u00f3prio acesso.<\/h2>\n<p>\n            V\u00e1rios colaboradores podem trabalhar simultaneamente no Bodo com a comunica\u00e7\u00e3o de clientes. Em vez de um login compartilhado pouco claro, cada membro da equipe recebe seu pr\u00f3prio acesso.\n          <\/p>\n<p>\n            Ao mesmo tempo, continua vis\u00edvel <strong>quem \u00e9 respons\u00e1vel por um cliente ou ticket, quem j\u00e1 est\u00e1 trabalhando nele e quais pr\u00f3ximos passos ainda est\u00e3o em aberto.<\/strong>\n            Assim, a comunica\u00e7\u00e3o permanece rastre\u00e1vel dentro da equipe sem fragmentar o contexto do cliente.\n          <\/p>\n<ul>\n<li>Acessos individuais para colaboradores<\/li>\n<li>Atribuir clientes e tickets a membros da equipe<\/li>\n<li>Tornar o status de trabalho vis\u00edvel para a equipe<\/li>\n<li>Organizar prioridades e follow-ups em conjunto<\/li>\n<li>Um hist\u00f3rico conectado do cliente para membros autorizados da equipe<\/li>\n<\/ul>\n<div class=\"bodo-emailmgmt-buttons\">\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-primary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/fluxo-de-trabalho-em-equipe-no-bodo-sistema-de-tickets-multiusuario-para-equipes\/\">\n              Ver o workflow de equipe em detalhes\n            <\/a>\n<\/div>\n<\/div>\n<div class=\"bodo-emailmgmt-media-card\">\n<div class=\"bodo-emailmgmt-media-label\">\n<strong>Workflow de equipe no Bodo<\/strong>\n<span>Interface real<\/span>\n<\/div>\n<img alt=\"Gerenciamento multiusu\u00e1rio de tickets e trabalho em equipe no Bodo\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/06\/multi-user-ticket-management-bodo-3.jpg\"\/>\n<\/div>\n<\/div>\n<div class=\"bodo-emailmgmt-feature-grid\">\n<article class=\"bodo-emailmgmt-feature-card\">\n<div class=\"bodo-emailmgmt-feature-media\">\n<img alt=\"Mitarbeiter-Zuweisung f\u00fcr Kundenanfragen in Bodo\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/06\/employee-assignment-bodo-ticketing-2.jpg\"\/>\n<\/div>\n<div class=\"bodo-emailmgmt-feature-body\">\n<span class=\"bodo-emailmgmt-feature-tag\">Responsabilidade<\/span>\n<h3>Atribuir clientes e tickets<\/h3>\n<p>\n              Um caso de cliente pode ser atribu\u00eddo ao colaborador respons\u00e1vel. Assim, fica claro quem \u00e9 respons\u00e1vel e quem assume o pr\u00f3ximo passo.\n            <\/p>\n<a class=\"bodo-emailmgmt-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/fluxo-de-trabalho-em-equipe-no-bodo-sistema-de-tickets-multiusuario-para-equipes\/\">\n              Ver atribui\u00e7\u00e3o de colaboradores\n            <\/a>\n<\/div>\n<\/article>\n<article class=\"bodo-emailmgmt-feature-card\">\n<div class=\"bodo-emailmgmt-feature-media\">\n<img alt=\"Bearbeitungsanzeige f\u00fcr mehrere Mitarbeiter in Bodo\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/06\/staff-working-visibility-bodo-ticketing-4.jpg\"\/>\n<\/div>\n<div class=\"bodo-emailmgmt-feature-body\">\n<span class=\"bodo-emailmgmt-feature-tag\">Visibilidade da equipe<\/span>\n<h3>Veja quando algu\u00e9m j\u00e1 est\u00e1 trabalhando<\/h3>\n<p>\n              O Bodo pode indicar quando outro colaborador j\u00e1 est\u00e1 trabalhando em um ticket. Isso ajuda a evitar respostas duplicadas e o processamento paralelo da mesma solicita\u00e7\u00e3o.\n            <\/p>\n<a class=\"bodo-emailmgmt-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/fluxo-de-trabalho-em-equipe-no-bodo-sistema-de-tickets-multiusuario-para-equipes\/\">\n              Ver indicador de trabalho\n            <\/a>\n<\/div>\n<\/article>\n<article class=\"bodo-emailmgmt-feature-card\">\n<div class=\"bodo-emailmgmt-feature-media\">\n<img alt=\"Ticket-Priorit\u00e4ten f\u00fcr Teams in Bodo\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/06\/Ticket-Priorities.jpg\"\/>\n<\/div>\n<div class=\"bodo-emailmgmt-feature-body\">\n<span class=\"bodo-emailmgmt-feature-tag\">Prioridades<\/span>\n<h3>Tornar casos urgentes vis\u00edveis<\/h3>\n<p>\n              Os tickets podem ser priorizados para que a equipe reconhe\u00e7a solicita\u00e7\u00f5es urgentes mais rapidamente e organize melhor o dia de trabalho.\n            <\/p>\n<a class=\"bodo-emailmgmt-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/fluxo-de-trabalho-em-equipe-no-bodo-sistema-de-tickets-multiusuario-para-equipes\/\">\n              Ver workflow de equipe\n            <\/a>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<!-- CONNECTED INFO -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-white\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-center\">\n<span class=\"bodo-emailmgmt-kicker\">Tudo junto ao cliente<\/span>\n<h2 class=\"bodo-emailmgmt-title\">N\u00e3o basta encontrar o e-mail. O contexto completo \u00e9 o que importa.<\/h2>\n<p class=\"bodo-emailmgmt-subtitle\">\n          A comunica\u00e7\u00e3o profissional com clientes muitas vezes envolve mais do que texto. Imagens, documentos, diferentes endere\u00e7os de e-mail e follow-ups posteriores tamb\u00e9m fazem parte do caso.\n        <\/p>\n<\/div>\n<div class=\"bodo-emailmgmt-feature-grid\">\n<article class=\"bodo-emailmgmt-feature-card\">\n<div class=\"bodo-emailmgmt-feature-media\">\n<img decoding=\"async\" alt=\"Dateien und Dokumente direkt im Kundenfall von Bodo\" loading=\"lazy\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/06\/files-in-tickets.jpg\"\/>\n<\/div>\n<div class=\"bodo-emailmgmt-feature-body\">\n<span class=\"bodo-emailmgmt-feature-tag\">Arquivos<\/span>\n<h3>Documentos e anexos dentro do caso<\/h3>\n<p>\n              PDFs, imagens e outros arquivos permanecem conectados ao ticket. Assim, fica claro qual documento pertence a qual cliente e a qual caso.\n            <\/p>\n<a class=\"bodo-emailmgmt-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/recursos-e-beneficios-do-bodo\/\">Ver recursos de arquivos<\/a>\n<\/div>\n<\/article>\n<article class=\"bodo-emailmgmt-feature-card\">\n<div class=\"bodo-emailmgmt-feature-media\">\n<img decoding=\"async\" alt=\"V\u00e1rios endere\u00e7os de e-mail por cliente no Bodo\" loading=\"lazy\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/06\/multiple-email-addresses-per-customer-bodo-ticketing-2.jpg\"\/>\n<\/div>\n<div class=\"bodo-emailmgmt-feature-body\">\n<span class=\"bodo-emailmgmt-feature-tag\">Associa\u00e7\u00e3o<\/span>\n<h3>V\u00e1rios endere\u00e7os de e-mail por cliente<\/h3>\n<p>\n              Mesmo quando um cliente utiliza diferentes endere\u00e7os de e-mail, a comunica\u00e7\u00e3o pode continuar associada ao mesmo hist\u00f3rico do cliente.\n            <\/p>\n<a class=\"bodo-emailmgmt-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/recursos-e-beneficios-do-bodo\/\">Ver associa\u00e7\u00e3o<\/a>\n<\/div>\n<\/article>\n<article class=\"bodo-emailmgmt-feature-card\">\n<div class=\"bodo-emailmgmt-feature-media\">\n<img decoding=\"async\" alt=\"Follow-up-Daten f\u00fcr offene Kundenanfragen in Bodo\" loading=\"lazy\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/06\/follow-up-dates-bodo-ticketing-5.jpg\"\/>\n<\/div>\n<div class=\"bodo-emailmgmt-feature-body\">\n<span class=\"bodo-emailmgmt-feature-tag\">Follow-up<\/span>\n<h3>Trazer casos em aberto novamente para o foco<\/h3>\n<p>\n              Datas de follow-up ajudam a recolocar casos de clientes no foco no momento planejado, sem depender apenas da mem\u00f3ria ou de lembretes separados.\n            <\/p>\n<a class=\"bodo-emailmgmt-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/guia\/por-que-os-follow-ups-se-perdem-na-comunicacao-com-clientes-e-como-evitar-isso\/\">Ler o guia sobre follow-ups<\/a>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<!-- COMPARISON -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-light\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-center\">\n<span class=\"bodo-emailmgmt-kicker\">Caixa de entrada compartilhada \u00b7 Shared Inbox \u00b7 Shared Mailbox<\/span>\n<h2 class=\"bodo-emailmgmt-title\">Caixa de entrada compartilhada ou gerenciamento de e-mails com hist\u00f3rico do cliente \u2014 qual \u00e9 a diferen\u00e7a?<\/h2>\n<p class=\"bodo-emailmgmt-subtitle\">\n          Uma <strong>Shared Inbox<\/strong>, tamb\u00e9m chamada de caixa de entrada compartilhada ou Shared Mailbox, permite que v\u00e1rios colaboradores trabalhem nos mesmos e-mails de clientes. O Bodo vai al\u00e9m: al\u00e9m do trabalho compartilhado, o foco est\u00e1 no caso de longo prazo do cliente, no hist\u00f3rico completo, nas responsabilidades, nas informa\u00e7\u00f5es internas e nos follow-ups.\n        <\/p>\n<\/div>\n<div class=\"bodo-emailmgmt-compare-wrap\">\n<div class=\"bodo-emailmgmt-compare-scroll\">\n<table class=\"bodo-emailmgmt-compare\">\n<thead>\n<tr>\n<th>\u00c1rea<\/th>\n<th>Caixa de entrada comum<\/th>\n<th>Shared Inbox<\/th>\n<th>Bodo<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Princ\u00edpio b\u00e1sico<\/td>\n<td>Mensagens, pastas e conversas<\/td>\n<td>Trabalho compartilhado em uma caixa de entrada<\/td>\n<td>Caso conectado do cliente com hist\u00f3rico<\/td>\n<\/tr>\n<tr>\n<td>Hist\u00f3rico do cliente<\/td>\n<td>Distribu\u00eddo entre mensagens e pastas<\/td>\n<td>Varia conforme o sistema<\/td>\n<td>E-mails, arquivos, notas e outras informa\u00e7\u00f5es do caso permanecem conectados<\/td>\n<\/tr>\n<tr>\n<td>Responsabilidades<\/td>\n<td>Frequentemente manuais ou fora da caixa de entrada<\/td>\n<td>Dispon\u00edveis em muitas solu\u00e7\u00f5es<\/td>\n<td>Atribui\u00e7\u00e3o de colaboradores dentro do workflow do cliente<\/td>\n<\/tr>\n<tr>\n<td>Notas internas<\/td>\n<td>Geralmente separadas<\/td>\n<td>Poss\u00edveis dependendo do fornecedor<\/td>\n<td>Diretamente no contexto do caso do cliente<\/td>\n<\/tr>\n<tr>\n<td>Follow-ups<\/td>\n<td>Muitas vezes por calend\u00e1rio, marcadores ou lembretes<\/td>\n<td>Varia conforme o fornecedor<\/td>\n<td>Datas de follow-up diretamente conectadas ao caso<\/td>\n<\/tr>\n<tr>\n<td>V\u00e1rios endere\u00e7os de e-mail<\/td>\n<td>Podem gerar hist\u00f3ricos separados<\/td>\n<td>Varia conforme a solu\u00e7\u00e3o<\/td>\n<td>Podem ser atribu\u00eddos ao mesmo cliente<\/td>\n<\/tr>\n<tr>\n<td>Contexto de longo prazo<\/td>\n<td>Frequentemente precisa ser reconstru\u00eddo<\/td>\n<td>Depende da estrutura e do modelo de hist\u00f3rico<\/td>\n<td>O hist\u00f3rico de longo prazo do cliente \u00e9 um princ\u00edpio central<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<p class=\"bodo-emailmgmt-compare-note\">\n        Observa\u00e7\u00e3o: os recursos de sistemas de Shared Inbox e de e-mail variam conforme o fornecedor e o plano. A tabela descreve diferen\u00e7as t\u00edpicas de abordagem, e n\u00e3o uma promessa geral sobre recursos de terceiros.\n      <\/p>\n<div class=\"bodo-emailmgmt-statement\">\n<strong>Mais do que uma Shared Inbox: trabalho compartilhado mais contexto permanente do cliente.<\/strong>\n<span>\n          O Bodo \u00e9 especialmente interessante para equipes que n\u00e3o procuram apenas uma caixa de entrada compartilhada, mas querem conectar a comunica\u00e7\u00e3o com clientes ao hist\u00f3rico, \u00e0 responsabilidade da equipe e aos pr\u00f3ximos passos.\n        <\/span>\n<\/div>\n<div class=\"bodo-emailmgmt-buttons\" style=\"justify-content:center;\">\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-secondary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/blog\/software-de-e-mail-empresarial-para-empresas-em-crescimento-quando-gmail-outlook-ou-proton-mail-ja-nao-e-suficiente-para-sua-equipe\/\">\n          Guia: quando Gmail, Outlook ou Proton Mail j\u00e1 n\u00e3o s\u00e3o suficientes para uma equipe em crescimento \u2192\n        <\/a>\n<\/div>\n<\/div>\n<\/section>\n<!-- AI -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-dark\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-center\">\n<span class=\"bodo-emailmgmt-kicker\">Editor de IA do Bodo<\/span>\n<h2 class=\"bodo-emailmgmt-title\">Gerenciamento de e-mails com IA diretamente no contexto do cliente.<\/h2>\n<p class=\"bodo-emailmgmt-subtitle\">\n          A IA \u00e9 especialmente \u00fatil quando n\u00e3o trabalha isolada em um chat separado. O Editor de IA do Bodo apoia sua equipe exatamente onde o hist\u00f3rico do ticket, e-mails anteriores, notas, arquivos, imagens, follow-ups e contexto do cliente j\u00e1 est\u00e3o conectados.\n        <\/p>\n<\/div>\n<div class=\"bodo-emailmgmt-ai-box\">\n<div class=\"bodo-emailmgmt-ai-media\">\n<img alt=\"Editor de IA do Bodo com sugest\u00e3o autom\u00e1tica de resposta a partir do hist\u00f3rico do ticket\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/07\/AI-Suggest-Answer-Bodo-AI-Editor-2.jpg\"\/>\n<div class=\"bodo-emailmgmt-ai-media-caption\">\n            Editor de IA do Bodo \u00b7 Sugest\u00e3o de resposta diretamente a partir do contexto do ticket e do cliente\n          <\/div>\n<\/div>\n<div>\n<h3>Prepare, melhore e resuma respostas \u2014 sem alternar constantemente entre ferramentas.<\/h3>\n<p>\n            O Editor de IA do Bodo pode preparar uma sugest\u00e3o de resposta com base no hist\u00f3rico existente do ticket. Al\u00e9m disso, voc\u00ea pode melhorar, reescrever, encurtar, traduzir ou resumir textos diretamente no editor.\n          <\/p>\n<p>\n            No Chat de IA, as instru\u00e7\u00f5es podem ser dadas por texto ou voz. Trechos selecionados podem ser editados especificamente pelo Bubble Menu. O status atual do ticket, assim como arquivos ou imagens relevantes, tamb\u00e9m pode ser inclu\u00eddo no contexto da IA.\n          <\/p>\n<div class=\"bodo-emailmgmt-buttons\">\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-primary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/bodo-ai-ticketing-chatgpt-editor\/\">\n              Ver o Editor de IA do Bodo em detalhes\n            <\/a>\n<\/div>\n<p class=\"bodo-emailmgmt-ai-note\">\n            Para os recursos de IA, \u00e9 necess\u00e1ria uma conta pr\u00f3pria da OpenAI. Os resultados da IA devem ser revisados pela pessoa respons\u00e1vel antes do envio.\n          <\/p>\n<\/div>\n<\/div>\n<div class=\"bodo-emailmgmt-ai-feature-grid\">\n<div class=\"bodo-emailmgmt-ai-feature\">\n<strong>Sugest\u00e3o de resposta com base no hist\u00f3rico<\/strong>\n<span>Prepare um rascunho de resposta a partir do hist\u00f3rico do ticket.<\/span>\n<\/div>\n<div class=\"bodo-emailmgmt-ai-feature\">\n<strong>Chat de IA por texto ou voz<\/strong>\n<span>D\u00ea instru\u00e7\u00f5es \u00e0 IA sem sair do workflow do cliente.<\/span>\n<\/div>\n<div class=\"bodo-emailmgmt-ai-feature\">\n<strong>Bubble Menu<\/strong>\n<span>Melhore, reescreva, encurte ou traduza o texto selecionado.<\/span>\n<\/div>\n<div class=\"bodo-emailmgmt-ai-feature\">\n<strong>Resumir o status do ticket<\/strong>\n<span>Entenda mais rapidamente o que o cliente deseja, o que est\u00e1 em aberto e qual \u00e9 o pr\u00f3ximo passo.<\/span>\n<\/div>\n<div class=\"bodo-emailmgmt-ai-feature\">\n<strong>Arquivos &amp; imagens como contexto<\/strong>\n<span>Inclua anexos relevantes e informa\u00e7\u00f5es visuais nas solicita\u00e7\u00f5es \u00e0 IA.<\/span>\n<\/div>\n<div class=\"bodo-emailmgmt-ai-feature\">\n<strong>Escrever, traduzir, resumir<\/strong>\n<span>Prepare respostas com mais efici\u00eancia sem sair do caso estruturado do cliente.<\/span>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<!-- TARGET USERS -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-white\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-center\">\n<span class=\"bodo-emailmgmt-kicker\">Para quem faz sentido?<\/span>\n<h2 class=\"bodo-emailmgmt-title\">Para empresas em que um e-mail de cliente \u00e9 mais do que uma \u00fanica pergunta de suporte.<\/h2>\n<p class=\"bodo-emailmgmt-subtitle\">\n          O Bodo \u00e9 especialmente interessante quando os relacionamentos com clientes duram mais tempo, v\u00e1rios colaboradores participam ou quando contexto, documentos e follow-ups posteriores s\u00e3o importantes para uma resposta profissional.\n        <\/p>\n<\/div>\n<div class=\"bodo-emailmgmt-use-grid\">\n<article class=\"bodo-emailmgmt-use-card\">\n<strong>Consultoria &amp; Servi\u00e7os<\/strong>\n<h3>Empresas de consultoria e prestadores de servi\u00e7os<\/h3>\n<p>Quando os casos de clientes duram semanas, meses ou anos e decis\u00f5es anteriores continuam relevantes.<\/p>\n<\/article>\n<article class=\"bodo-emailmgmt-use-card\">\n<strong>Medicina &amp; Est\u00e9tica<\/strong>\n<h3>Cl\u00ednicas e consult\u00f3rios<\/h3>\n<p>Quando e-mails, imagens, arquivos, perguntas adicionais e comunica\u00e7\u00e3o de longo prazo com clientes ou pacientes precisam permanecer conectados.<\/p>\n<a class=\"bodo-emailmgmt-use-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/sistema-de-chamados-abrangente-para-transplante-capilar-e-clinicas-de-estetica\/\">\n            Ver Bodo para cl\u00ednicas \u2192\n          <\/a>\n<\/article>\n<article class=\"bodo-emailmgmt-use-card\">\n<strong>Clientes<\/strong>\n<h3>Consultores tribut\u00e1rios, contadores e fiduci\u00e1rios<\/h3>\n<p>Quando a comunica\u00e7\u00e3o e os documentos precisam permanecer rastre\u00e1veis na equipe e clientes recorrentes n\u00e3o devem ser reavaliados do zero a cada contato.<\/p>\n<a class=\"bodo-emailmgmt-use-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/bodo-o-sistema-inteligente-de-tickets-de-e-mail-para-consultores-tributarios-contadores-e-fiduciarios-com-integracao-ao-chatgpt-ia\/\">\n            Ver Bodo para consultores tribut\u00e1rios e fiduci\u00e1rios \u2192\n          <\/a>\n<\/article>\n<article class=\"bodo-emailmgmt-use-card\">\n<strong>Servi\u00e7os profissionais<\/strong>\n<h3>Escrit\u00f3rios e consultores especializados<\/h3>\n<p>Quando o hist\u00f3rico do caso e a comunica\u00e7\u00e3o anterior s\u00e3o decisivos para a pr\u00f3xima resposta.<\/p>\n<\/article>\n<article class=\"bodo-emailmgmt-use-card\">\n<strong>Ag\u00eancias<\/strong>\n<h3>Equipes com clientes recorrentes<\/h3>\n<p>Quando v\u00e1rios colaboradores trabalham na comunica\u00e7\u00e3o com clientes e tarefas, arquivos e acordos anteriores precisam permanecer conectados.<\/p>\n<a class=\"bodo-emailmgmt-use-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/fluxo-de-trabalho-em-equipe-no-bodo-sistema-de-tickets-multiusuario-para-equipes\/\">\n            Ver workflow de equipe no Bodo \u2192\n          <\/a>\n<\/article>\n<article class=\"bodo-emailmgmt-use-card\">\n<strong>Empresas de servi\u00e7os<\/strong>\n<h3>Empresas com solicita\u00e7\u00f5es que exigem contexto<\/h3>\n<p>Quando uma solicita\u00e7\u00e3o n\u00e3o pode ser resolvida com uma resposta padr\u00e3o e o contexto completo do cliente continua importante para o atendimento.<\/p>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<!-- INTERNAL LINKS -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-light\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-center\">\n<span class=\"bodo-emailmgmt-kicker\">Conhe\u00e7a melhor o Bodo<\/span>\n<h2 class=\"bodo-emailmgmt-title\">As pr\u00f3ximas p\u00e1ginas certas para voc\u00ea.<\/h2>\n<p class=\"bodo-emailmgmt-subtitle\">\n          Dependendo se voc\u00ea quer entender melhor o princ\u00edpio de ticketing, os recursos ou o contexto de longo prazo do cliente.\n        <\/p>\n<\/div>\n<div class=\"bodo-emailmgmt-links-grid\">\n<a class=\"bodo-emailmgmt-link-card\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/ticketing-com-ia-comunicacao-por-e-mail-eficiente-e-suporte-ao-cliente\/\">\n<strong>Ticketing por e-mail<\/strong>\n<h3>Como o Bodo transforma e-mails em tickets estruturados de clientes<\/h3>\n<p>A p\u00e1gina central do produto sobre ticketing por e-mail, workflow e hist\u00f3rico do cliente.<\/p>\n<span>Ver ticketing por e-mail \u2192<\/span>\n<\/a>\n<a class=\"bodo-emailmgmt-link-card\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/recursos-e-beneficios-do-bodo\/\">\n<strong>Recursos<\/strong>\n<h3>Todos os recursos em uma vis\u00e3o geral<\/h3>\n<p>Ticketing, arquivos, imagens, notas, recursos de equipe, IA, follow-ups e outras ferramentas.<\/p>\n<span>Ver recursos \u2192<\/span>\n<\/a>\n<a class=\"bodo-emailmgmt-link-card\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/crm-de-tickets-por-e-mail-historico-completo-do-cliente-bodo\/\">\n<strong>Hist\u00f3rico do cliente<\/strong>\n<h3>Quando um cliente volta depois de anos<\/h3>\n<p>Por que o contexto de longo prazo gera confian\u00e7a e por que um hist\u00f3rico completo \u00e9 importante no trabalho di\u00e1rio.<\/p>\n<span>Ver hist\u00f3rico do cliente \u2192<\/span>\n<\/a>\n<\/div>\n<\/div>\n<\/section>\n<!-- FAQ -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-white\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-center\">\n<span class=\"bodo-emailmgmt-kicker\">FAQ<\/span>\n<h2 class=\"bodo-emailmgmt-title\">Perguntas sobre software de gerenciamento de e-mails para solicita\u00e7\u00f5es de clientes.<\/h2>\n<p class=\"bodo-emailmgmt-subtitle\">\n          Os pontos mais importantes para empresas que querem organizar e-mails de clientes de forma mais estruturada e trabalhar em equipe com rastreabilidade.\n        <\/p>\n<\/div>\n<div class=\"bodo-emailmgmt-faq\" id=\"faq\">\n<details>\n<summary>O que \u00e9 um software de gerenciamento de e-mails para solicita\u00e7\u00f5es de clientes?<\/summary>\n<p>\n            Um software de gerenciamento de e-mails para solicita\u00e7\u00f5es de clientes ajuda empresas a tratar e-mails de forma estruturada e manter informa\u00e7\u00f5es relevantes ligadas ao cliente. Isso pode incluir hist\u00f3rico do cliente, arquivos, notas internas, respons\u00e1veis e follow-ups.\n          <\/p>\n<\/details>\n<details>\n<summary>Como o Bodo se diferencia de uma caixa de entrada de e-mail comum?<\/summary>\n<p>\n            Uma caixa de entrada comum \u00e9 voltada principalmente a mensagens, conversas e pastas. O Bodo organiza a comunica\u00e7\u00e3o adicionalmente como um caso conectado do cliente, com hist\u00f3rico, arquivos, notas, follow-ups e responsabilidades da equipe.\n          <\/p>\n<\/details>\n<details>\n<summary>O Bodo \u00e9 uma alternativa a uma Shared Inbox ou Shared Mailbox?<\/summary>\n<p>\n            O Bodo permite o trabalho compartilhado na comunica\u00e7\u00e3o com clientes e pode ser uma alternativa para empresas que utilizariam uma Shared Inbox, Shared Mailbox ou caixa de entrada compartilhada. Al\u00e9m disso, o foco est\u00e1 no caso permanente do cliente, no hist\u00f3rico completo, nas responsabilidades, nos follow-ups e no workflow de equipe.\n          <\/p>\n<\/details>\n<details>\n<summary>Como o Bodo ajuda a equipe a trabalhar com e-mails de clientes?<\/summary>\n<p>\n            Atribui\u00e7\u00e3o de colaboradores, visibilidade de quem est\u00e1 trabalhando, notas internas, prioridades e um hist\u00f3rico compartilhado do cliente ajudam a manter responsabilidade e status de processamento rastre\u00e1veis.\n          <\/p>\n<\/details>\n<details>\n<summary>O Bodo pode associar v\u00e1rios endere\u00e7os de e-mail ao mesmo cliente?<\/summary>\n<p>\n            Sim. V\u00e1rios endere\u00e7os de e-mail podem ser atribu\u00eddos ao mesmo cliente. Assim, a comunica\u00e7\u00e3o pode permanecer conectada ao mesmo hist\u00f3rico mesmo quando o cliente escreve de endere\u00e7os diferentes.\n          <\/p>\n<\/details>\n<details>\n<summary>O Bodo oferece follow-ups e lembretes?<\/summary>\n<p>\n            Sim. Datas de follow-up podem permanecer ligadas ao caso do cliente para que assuntos em aberto voltem a ficar vis\u00edveis no momento planejado.\n          <\/p>\n<\/details>\n<details>\n<summary>Qual \u00e9 o papel do Editor de IA do Bodo no gerenciamento de e-mails?<\/summary>\n<p>\n            O Editor de IA do Bodo pode preparar respostas a partir do hist\u00f3rico do ticket e ajudar a escrever, melhorar, reescrever, encurtar, traduzir e resumir textos. Al\u00e9m disso, h\u00e1 Chat de IA, Bubble Menu, resumo do status do ticket e a possibilidade de incluir arquivos e imagens como contexto. Assim, a IA trabalha dentro do workflow estruturado do cliente, e n\u00e3o em uma ferramenta separada.\n          <\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n<!-- FINAL CTA -->\n<section class=\"bodo-emailmgmt-section bodo-emailmgmt-dark bodo-emailmgmt-final\">\n<div class=\"bodo-emailmgmt-inner\">\n<div class=\"bodo-emailmgmt-final-box\">\n<span class=\"bodo-emailmgmt-kicker\">Conhe\u00e7a o Bodo<\/span>\n<h2>Gerencie solicita\u00e7\u00f5es de clientes por e-mail de forma estruturada.<\/h2>\n<p>\n          Se sua empresa precisa de mais do que uma caixa de entrada comum, uma Shared Inbox ou uma Shared Mailbox cl\u00e1ssica, uma demo do Bodo mostra como ticketing por e-mail, hist\u00f3rico do cliente, arquivos, notas, responsabilidades, follow-ups e o Editor de IA do Bodo trabalham juntos em um \u00fanico workflow.\n        <\/p>\n<div class=\"bodo-emailmgmt-buttons\">\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-primary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/demonstracao-do-bodo\/\">Solicitar uma demo do Bodo<\/a>\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-secondary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/precos\/\">Ver pre\u00e7os<\/a>\n<a class=\"bodo-emailmgmt-btn bodo-emailmgmt-btn-secondary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/entre-em-contato-com-a-bodo-na-suica\/\">Entrar em contato com o Bodo<\/a>\n<\/div>\n<div class=\"bodo-emailmgmt-brandline\">\n          Bodo \u00b7 Ticketing por e-mail &amp; CRM \u00b7 Desenvolvido e operado na Su\u00ed\u00e7a\n        <\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<script>\n(function(){\n  \"use strict\";\n\n  function loadBodoEmailMgmtVideo(wrapper){\n    if(!wrapper || wrapper.querySelector(\"iframe\")){\n      return;\n    }\n\n    var poster = wrapper.querySelector(\".bodo-emailmgmt-video-poster\");\n    if(!poster){\n      return;\n    }\n\n    var videoId = poster.getAttribute(\"data-youtube-id\");\n    if(!videoId){\n      return;\n    }\n\n    var iframe = document.createElement(\"iframe\");\n    iframe.src =\n      \"https:\/\/www.youtube-nocookie.com\/embed\/\" +\n      encodeURIComponent(videoId) +\n      \"?autoplay=1&rel=0&playsinline=1\";\n\n    iframe.title = \"Bodo \u2013 hist\u00f3rico completo do cliente na comunica\u00e7\u00e3o de longo prazo\";\n    iframe.allow =\n      \"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\";\n    iframe.allowFullscreen = true;\n    iframe.setAttribute(\"referrerpolicy\",\"strict-origin-when-cross-origin\");\n\n    wrapper.innerHTML = \"\";\n    wrapper.appendChild(iframe);\n  }\n\n  document.addEventListener(\"click\",function(event){\n    var poster = event.target.closest(\".bodo-emailmgmt-video-poster\");\n\n    if(poster){\n      loadBodoEmailMgmtVideo(\n        poster.closest(\".bodo-emailmgmt-video-wrapper\")\n      );\n      return;\n    }\n\n    var videoLink = event.target.closest('a[href=\"#bodo-emailmgmt-video\"]');\n    if(videoLink){\n      event.preventDefault();\n\n      var videoCard = document.getElementById(\"bodo-emailmgmt-video\");\n      if(!videoCard){\n        return;\n      }\n\n      loadBodoEmailMgmtVideo(\n        videoCard.querySelector(\".bodo-emailmgmt-video-wrapper\")\n      );\n\n      videoCard.scrollIntoView({\n        behavior:\"smooth\",\n        block:\"start\"\n      });\n    }\n  });\n})();\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Bodo \u00b7 Gerenciamento de e-mails para empresas Software de gerenciamento de e-mails para solicita\u00e7\u00f5es de clientes. 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