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title *\/\n  @media(max-width:782px){\n\n    .bn-card{\n      display:grid !important;\n      grid-template-columns:1fr !important;\n      gap:0 !important;\n      border-radius:24px !important;\n      overflow:hidden !important;\n    }\n\n    .bn-card-body{\n      display:contents !important;\n      padding:0 !important;\n    }\n\n    .bn-card .bn-tag{\n      order:1 !important;\n      margin:20px 18px 10px !important;\n    }\n\n    .bn-card h3{\n      order:2 !important;\n      margin:0 18px 14px !important;\n      font-size:22px !important;\n      line-height:1.18 !important;\n    }\n\n    .bn-card-media{\n      order:3 !important;\n      min-height:0 !important;\n      padding:10px !important;\n      margin:0 12px 16px !important;\n      border:1px solid #d7ebf2 !important;\n      border-radius:20px !important;\n      background:linear-gradient(180deg,#f7fcfe 0%,#edf8fb 100%) !important;\n    }\n\n    .bn-card-media img{\n      width:100% !important;\n      max-width:100% 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    border-radius:24px !important;\n      overflow:hidden !important;\n    }\n\n    .bn-card-body{\n      display:contents !important;\n      padding:0 !important;\n    }\n\n    .bn-card .bn-tag{\n      order:1 !important;\n      margin:20px 18px 10px !important;\n    }\n\n    .bn-card h3{\n      order:2 !important;\n      margin:0 18px 14px !important;\n      font-size:22px !important;\n      line-height:1.18 !important;\n    }\n\n    .bn-card-media{\n      order:3 !important;\n      min-height:0 !important;\n      padding:10px !important;\n      margin:0 12px 16px !important;\n      border:1px solid #d7ebf2 !important;\n      border-radius:20px !important;\n      background:linear-gradient(180deg,#f7fcfe 0%,#edf8fb 100%) !important;\n    }\n\n    .bn-card-media img{\n      width:100% !important;\n      max-width:100% !important;\n      height:auto !important;\n      max-height:260px !important;\n      object-fit:contain !important;\n      border-radius:14px !important;\n      margin:0 auto !important;\n    }\n\n    .bn-card p{\n      order:4 !important;\n      margin:0 18px 18px !important;\n      font-size:15.8px !important;\n      line-height:1.58 !important;\n    }\n\n    .bn-card-link{\n      order:5 !important;\n      width:calc(100% - 36px) !important;\n      margin:0 18px 20px !important;\n      text-align:center !important;\n    }\n\n    \/* Hero image cleaner on mobile *\/\n    .bn-panel{\n      margin-top:6px !important;\n    }\n\n    .bn-screen img{\n      max-height:320px !important;\n      object-fit:contain !important;\n      background:#ffffff !important;\n    }\n\n  }\n<\/style>\n\n<div class=\"bodo-notes\">\n\n  <div class=\"bn-hero-bg\">\n    <div class=\"bn-inner\">\n      <section class=\"bn-section bn-hero\">\n        <div class=\"bn-hero-grid\">\n          <div>\n            <span class=\"bn-eyebrow\">Notas &#038; documenta\u00e7\u00e3o do Bodo<\/span>\n            <h1>Mantenha detalhes importantes do cliente <span class=\"accent\">diretamente no hist\u00f3rico do ticket.<\/span><\/h1>\n            <p>As Notas do Bodo ajudam equipes a documentar chamadas, decis\u00f5es, detalhes de consultas, prefer\u00eancias do cliente, contexto de follow-up, imagens e informa\u00e7\u00f5es internas diretamente no hist\u00f3rico do cliente.<\/p>\n            <p>Em vez de depender da mem\u00f3ria, de caixas de entrada privadas ou de documentos espalhados, sua equipe consegue ver o que aconteceu, por que isso importa e o que deve acontecer em seguida.<\/p>\n            <div class=\"bn-buttons\">\n              <a class=\"bn-btn bn-primary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/demonstracao-do-bodo\/\">Solicitar uma demonstra\u00e7\u00e3o<\/a>\n              <a class=\"bn-btn bn-secondary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/recursos-e-beneficios-do-bodo\/\">Ver todos os recursos do Bodo<\/a>\n            <\/div>\n          <\/div>\n\n          <div class=\"bn-panel\">\n            <div class=\"bn-screen\">\n              <div class=\"bn-screen-top\">\n                <span>Exemplo de notas do Bodo<\/span>\n                <div class=\"bn-dots\"><span class=\"bn-dot\"><\/span><span class=\"bn-dot\"><\/span><span class=\"bn-dot\"><\/span><\/div>\n              <\/div>\n              <img decoding=\"async\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/07\/Notes-example-category-phone-f.jpg\" alt=\"Exemplo de nota do Bodo com a categoria telefone\" loading=\"eager\">\n            <\/div>\n            <div class=\"bn-mini-row\">\n              <div class=\"bn-mini\"><strong>Chamadas<\/strong><span>Documente resumos de chamadas e comunica\u00e7\u00e3o externa.<\/span><\/div>\n              <div class=\"bn-mini\"><strong>Contexto<\/strong><span>Mantenha decis\u00f5es e prefer\u00eancias pr\u00f3ximas ao cliente.<\/span><\/div>\n              <div class=\"bn-mini\"><strong>Follow-ups<\/strong><span>Registre por que o pr\u00f3ximo passo \u00e9 importante.<\/span><\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/section>\n    <\/div>\n  <\/div>\n\n  <section class=\"bn-section bn-white\">\n    <div class=\"bn-inner\">\n      <div class=\"bn-split\">\n        <div class=\"bn-copy\">\n          <span class=\"bn-kicker\">Resposta curta<\/span>\n          <h2>O que s\u00e3o as Notas do Bodo?<\/h2>\n          <p>As Notas do Bodo s\u00e3o registros de documenta\u00e7\u00e3o interna dentro do hist\u00f3rico do cliente. Elas ajudam sua equipe a registrar informa\u00e7\u00f5es importantes para o caso do cliente, mas que n\u00e3o pertencem a um e-mail enviado.<\/p>\n          <p>Uma nota pode documentar uma chamada telef\u00f4nica, uma consulta, uma decis\u00e3o interna, uma prefer\u00eancia do cliente, um contexto de follow-up, um detalhe de tratamento, uma discuss\u00e3o tribut\u00e1ria, uma imagem ou qualquer outra informa\u00e7\u00e3o relevante.<\/p>\n          <div class=\"bn-buttons\">\n            <a class=\"bn-btn bn-primary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/recursos-e-beneficios-do-bodo\/\">Ver todos os recursos do Bodo<\/a>\n          <\/div>\n        <\/div>\n\n        <div class=\"bn-note\">\n          <h3>Os e-mails mostram o que foi enviado. As notas explicam o que precisa ser lembrado.<\/h3>\n          <p>Muitos detalhes importantes do cliente surgem fora do pr\u00f3prio e-mail: chamadas, decis\u00f5es internas, planejamento de tratamento, revis\u00e3o de documentos, prefer\u00eancias pessoais, imagens ou pr\u00f3ximos passos. As notas mant\u00eam esse contexto vis\u00edvel no mesmo hist\u00f3rico do cliente que re\u00fane e-mails, arquivos e follow-ups.<\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"bn-section bn-light\">\n    <div class=\"bn-inner\">\n      <div class=\"bn-center\">\n        <span class=\"bn-kicker\">Fluxo de trabalho di\u00e1rio<\/span>\n        <h2 class=\"bn-title\">De informa\u00e7\u00f5es dispersas para contexto do cliente documentado.<\/h2>\n        <p class=\"bn-subtitle\">As notas s\u00e3o especialmente \u00fateis quando a comunica\u00e7\u00e3o com o cliente continua entre e-mails, chamadas, revis\u00f5es internas, imagens, follow-ups e repasses entre membros da equipe.<\/p>\n      <\/div>\n\n      <div class=\"bn-grid-4\">\n        <div class=\"bn-flow\"><strong>01<\/strong><h3>Adicionar a nota<\/h3><p>Documente uma chamada, uma decis\u00e3o, uma prefer\u00eancia do cliente, uma instru\u00e7\u00e3o interna, um detalhe importante do caso ou adicione uma imagem quando o contexto visual for importante.<\/p><\/div>\n        <div class=\"bn-flow\"><strong>02<\/strong><h3>Escolher uma categoria<\/h3><p>Use categorias como telefone, consulta, follow-up, informa\u00e7\u00e3o interna ou outros tipos de nota relevantes.<\/p><\/div>\n        <div class=\"bn-flow\"><strong>03<\/strong><h3>Manter no hist\u00f3rico<\/h3><p>A nota ou a imagem permanece conectada ao cliente e pode ser revisada junto com e-mails, arquivos e atividades anteriores.<\/p><\/div>\n        <div class=\"bn-flow\"><strong>04<\/strong><h3>Continuar com clareza<\/h3><p>O pr\u00f3ximo membro da equipe entende o que aconteceu antes e pode responder com melhor contexto.<\/p><\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"bn-section bn-dark\">\n    <div class=\"bn-inner\">\n      <div class=\"bn-center\">\n        <span class=\"bn-kicker\">Por que as notas importam<\/span>\n        <h2 class=\"bn-title\">Um cadastro de cliente n\u00e3o \u00e9 feito apenas de e-mails.<\/h2>\n        <p class=\"bn-subtitle\">O trabalho profissional com clientes depende frequentemente de detalhes que nunca aparecem claramente em uma sequ\u00eancia de e-mails. As notas ajudam a manter essas informa\u00e7\u00f5es estruturadas e vis\u00edveis.<\/p>\n      <\/div>\n\n      <div class=\"bn-grid-4\">\n        <div class=\"bn-compare\"><h3>Chamadas telef\u00f4nicas<\/h3><p>Registre o que foi discutido, o que o cliente perguntou e o que deve acontecer em seguida.<\/p><\/div>\n        <div class=\"bn-compare\"><h3>Decis\u00f5es internas<\/h3><p>Documente decis\u00f5es, avalia\u00e7\u00f5es e contexto interno sem enviar essas informa\u00e7\u00f5es ao cliente.<\/p><\/div>\n        <div class=\"bn-compare\"><h3>Contexto de follow-up<\/h3><p>Explique por que um follow-up \u00e9 necess\u00e1rio, o que o momento significa e o que deve ser verificado mais tarde.<\/p><\/div>\n        <div class=\"bn-compare\"><h3>Transfer\u00eancia entre equipe<\/h3><p>Ajude outro membro da equipe a entender o caso sem precisar ler todos os e-mails desde o in\u00edcio.<\/p><\/div>\n      <\/div>\n\n      <div class=\"bn-buttons\" style=\"justify-content:center;\">\n        <a class=\"bn-btn bn-primary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/guia\/por-que-uma-caixa-de-entrada-de-e-mail-normal-nao-e-um-arquivo-de-cliente-bodo\/\">Por que uma caixa de entrada n\u00e3o \u00e9 um cadastro de cliente<\/a>\n        <a class=\"bn-btn bn-secondary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/guia\/por-que-os-follow-ups-se-perdem-na-comunicacao-com-clientes-e-como-evitar-isso\/\">Por que follow-ups se perdem<\/a>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"bn-section bn-white\">\n    <div class=\"bn-inner\">\n      <div class=\"bn-center\">\n        <span class=\"bn-kicker\">Dentro do recurso<\/span>\n        <h2 class=\"bn-title\">Organize notas por categoria, data, prioridade e cliente.<\/h2>\n        <p class=\"bn-subtitle\">As Notas do Bodo foram criadas para o trabalho pr\u00e1tico do dia a dia: adicionar notas rapidamente, classific\u00e1-las com clareza, marc\u00e1-las com alta prioridade quando necess\u00e1rio e mant\u00ea-las acess\u00edveis dentro do hist\u00f3rico do cliente.<\/p>\n      <\/div>\n\n      <div class=\"bn-grid-3\">\n\n        <div class=\"bn-card\">\n          <div class=\"bn-card-media\"><img decoding=\"async\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/07\/Notes-example-category-phone-f.jpg\" alt=\"Exemplo de nota do Bodo com a categoria telefone\" loading=\"lazy\"><\/div>\n          <div class=\"bn-card-body\">\n            <span class=\"bn-tag\">Documenta\u00e7\u00e3o<\/span>\n            <h3>Notas detalhadas por cliente<\/h3>\n            <p>Adicione informa\u00e7\u00f5es relevantes diretamente ao caso do cliente: resumos de chamadas, prefer\u00eancias, pr\u00f3ximos passos, decis\u00f5es ou instru\u00e7\u00f5es internas.<\/p>\n            <a class=\"bn-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/crm-de-tickets-por-e-mail-historico-completo-do-cliente-bodo\/\">Hist\u00f3rico completo do cliente<\/a>\n          <\/div>\n        <\/div>\n\n        <div class=\"bn-card\">\n          <div class=\"bn-card-media\"><img decoding=\"async\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/07\/Category-selection-in-notes-2.jpg\" alt=\"Sele\u00e7\u00e3o de categoria nas Notas do Bodo\" loading=\"lazy\"><\/div>\n          <div class=\"bn-card-body\">\n            <span class=\"bn-tag\">Categorias<\/span>\n            <h3>Categorias claras de notas<\/h3>\n            <p>As categorias ajudam a diferenciar chamadas telef\u00f4nicas, informa\u00e7\u00f5es internas, contexto de follow-up e outros tipos de documenta\u00e7\u00e3o.<\/p>\n            <a class=\"bn-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/recursos-e-beneficios-do-bodo\/\">Ver todos os recursos<\/a>\n          <\/div>\n        <\/div>\n\n        <div class=\"bn-card\">\n          <div class=\"bn-card-media\"><img decoding=\"async\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/07\/Add-images-to-the-notes.jpg\" alt=\"Adicionar imagens \u00e0s Notas do Bodo dentro do hist\u00f3rico do cliente\" loading=\"lazy\"><\/div>\n          <div class=\"bn-card-body\">\n            <span class=\"bn-tag\">Imagens<\/span>\n            <h3>Adicionar imagens \u00e0s notas<\/h3>\n            <p>Imagens podem ser adicionadas diretamente \u00e0s notas quando o contexto visual importa. Isso \u00e9 \u00fatil para cl\u00ednicas, fluxos de documenta\u00e7\u00e3o, revis\u00e3o de casos e situa\u00e7\u00f5es em que uma imagem explica mais do que uma anota\u00e7\u00e3o curta.<\/p>\n            <a class=\"bn-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/documentacao-cirurgica-e-gestao-de-imagens\/\">Documenta\u00e7\u00e3o com imagens<\/a>\n          <\/div>\n        <\/div>\n\n        <div class=\"bn-card\">\n          <div class=\"bn-card-media\"><img decoding=\"async\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2025\/05\/Example-List-of-possible-notes-1024x574.jpg\" alt=\"Lista de notas por cliente no Bodo\" loading=\"lazy\"><\/div>\n          <div class=\"bn-card-body\">\n            <span class=\"bn-tag\">Vis\u00e3o geral<\/span>\n            <h3>Lista de notas por cliente<\/h3>\n            <p>Revise as notas relevantes de um cliente sem precisar procurar em ferramentas separadas, documentos privados ou sequ\u00eancias antigas de e-mails.<\/p>\n            <a class=\"bn-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/fluxo-de-trabalho-em-equipe-no-bodo-sistema-de-tickets-multiusuario-para-equipes\/\">Fluxo de trabalho em equipe<\/a>\n          <\/div>\n        <\/div>\n\n        <div class=\"bn-card\">\n          <div class=\"bn-card-media\"><img decoding=\"async\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/07\/bodo-notes-priority-marker-red-internal-note-overview.jpg\" alt=\"Marca\u00e7\u00e3o vermelha de prioridade na vis\u00e3o geral das notas do Bodo\" loading=\"lazy\"><\/div>\n          <div class=\"bn-card-body\">\n            <span class=\"bn-tag\">Prioridade<\/span>\n            <h3>Marca\u00e7\u00e3o vermelha de prioridade na vis\u00e3o geral<\/h3>\n            <p>A lista de notas pode mostrar quais notas internas precisam de aten\u00e7\u00e3o especial. Assim, sua equipe identifica o contexto importante sem ter de ler cada entrada por completo primeiro.<\/p>\n            <a class=\"bn-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/recursos-e-beneficios-do-bodo\/\">Ver todos os recursos<\/a>\n          <\/div>\n        <\/div>\n\n        <div class=\"bn-card\">\n          <div class=\"bn-card-media\"><img decoding=\"async\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2026\/07\/bodo-notes-high-priority-internal-note-client-history.jpg\" alt=\"Nota interna de alta prioridade no hist\u00f3rico do cliente do Bodo\" loading=\"lazy\"><\/div>\n          <div class=\"bn-card-body\">\n            <span class=\"bn-tag\">Alta prioridade<\/span>\n            <h3>Nota interna importante no hist\u00f3rico do cliente<\/h3>\n            <p>Notas de alta prioridade s\u00e3o \u00fateis para informa\u00e7\u00f5es sens\u00edveis, pr\u00f3ximos passos urgentes, prefer\u00eancias importantes do cliente, contexto cr\u00edtico de follow-up ou instru\u00e7\u00f5es internas que n\u00e3o devem ser ignoradas.<\/p>\n            <a class=\"bn-card-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/crm-de-tickets-por-e-mail-historico-completo-do-cliente-bodo\/\">Ver hist\u00f3rico do cliente<\/a>\n          <\/div>\n        <\/div>\n\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"bn-section bn-light\">\n    <div class=\"bn-inner\">\n      <div class=\"bn-center\">\n        <span class=\"bn-kicker\">Casos de uso<\/span>\n        <h2 class=\"bn-title\">\u00datil em qualquer lugar onde os detalhes do cliente importam.<\/h2>\n        <p class=\"bn-subtitle\">As notas n\u00e3o s\u00e3o apenas um pequeno complemento. Elas fazem parte da camada de documenta\u00e7\u00e3o que torna o Bodo valioso para a comunica\u00e7\u00e3o de longo prazo com clientes.<\/p>\n      <\/div>\n\n      <div class=\"bn-grid-3\">\n        <a class=\"bn-use\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/documentacao-cirurgica-e-gestao-de-imagens\/\"><strong>Cl\u00ednicas<\/strong><h3>Documenta\u00e7\u00e3o cir\u00fargica e gest\u00e3o de imagens<\/h3><p>Documente contexto de tratamento, notas pr\u00e9 e p\u00f3s-procedimento, imagens e observa\u00e7\u00f5es internas relevantes.<\/p><span>Abrir p\u00e1gina de documenta\u00e7\u00e3o<\/span><\/a>\n        <a class=\"bn-use\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/sistema-de-chamados-abrangente-para-transplante-capilar-e-clinicas-de-estetica\/\"><strong>Uso m\u00e9dico<\/strong><h3>Cl\u00ednicas de transplante capilar e est\u00e9tica<\/h3><p>Mantenha detalhes de consultas, planejamento de tratamentos, fotos de pacientes, notas de evolu\u00e7\u00e3o e contexto de follow-up em um \u00fanico hist\u00f3rico do cliente.<\/p><span>Casos de uso para cl\u00ednicas<\/span><\/a>\n        <a class=\"bn-use\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/bodo-o-sistema-inteligente-de-tickets-de-e-mail-para-consultores-tributarios-contadores-e-fiduciarios-com-integracao-ao-chatgpt-ia\/\"><strong>Consultoria<\/strong><h3>Consultores tribut\u00e1rios, contadores e fiduci\u00e1rios<\/h3><p>Registre conversas com clientes, notas relacionadas a documentos, perguntas recorrentes, pr\u00f3ximos passos e contexto espec\u00edfico de cada caso.<\/p><span>Caso de uso para consultoria<\/span><\/a>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"bn-section bn-dark\">\n    <div class=\"bn-inner\">\n      <div class=\"bn-center\">\n        <span class=\"bn-kicker\">Fluxo de trabalho conectado do Bodo<\/span>\n        <h2 class=\"bn-title\">As notas funcionam melhor quando fazem parte de todo o sistema de ticketing.<\/h2>\n        <p class=\"bn-subtitle\">As notas se tornam muito mais valiosas quando ficam ao lado de e-mails, arquivos, imagens, follow-ups, respons\u00e1veis, mensagens de voz e escrita assistida por IA.<\/p>\n      <\/div>\n\n      <div class=\"bn-grid-3\">\n        <a class=\"bn-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/recursos-e-beneficios-do-bodo\/\"><strong>Ticketing<\/strong><h3>Ticketing por e-mail com o Bodo<\/h3><p>Entenda como o Bodo transforma e-mails em hist\u00f3rico estruturado do cliente e fluxo de trabalho em equipe.<\/p><span>Ver todos os recursos do Bodo<\/span><\/a>\n        <a class=\"bn-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/mensagens-de-voz-com-e-mail\/\"><strong>Voz<\/strong><h3>Mensagens de voz e transcri\u00e7\u00e3o<\/h3><p>A comunica\u00e7\u00e3o falada fica mais f\u00e1cil de revisar quando as transcri\u00e7\u00f5es permanecem conectadas ao hist\u00f3rico do cliente.<\/p><span>Abrir recurso de voz<\/span><\/a>\n        <a class=\"bn-link\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/bodo-ai-ticketing-chatgpt-editor\/\"><strong>IA<\/strong><h3>Editor de e-mails com suporte de IA<\/h3><p>A IA pode ajudar a escrever e melhorar respostas, enquanto as notas preservam o contexto interno por tr\u00e1s do caso.<\/p><span>Abrir editor de IA<\/span><\/a>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"bn-section bn-white\">\n    <div class=\"bn-inner\">\n      <div class=\"bn-center\">\n        <span class=\"bn-kicker\">FAQ<\/span>\n        <h2 class=\"bn-title\">Perguntas sobre as Notas do Bodo.<\/h2>\n        <p class=\"bn-subtitle\">Uma vis\u00e3o r\u00e1pida para equipes que querem documentar o contexto do cliente sem perder a estrutura.<\/p>\n      <\/div>\n\n      <div class=\"bn-faq\">\n        <details><summary>O que \u00e9 o recurso de Notas do Bodo?<\/summary><p>O recurso de Notas do Bodo permite que equipes documentem contexto importante do cliente diretamente no hist\u00f3rico do cliente. As notas podem ser usadas para chamadas telef\u00f4nicas, decis\u00f5es internas, prefer\u00eancias, informa\u00e7\u00f5es de follow-up, detalhes de consultas e outras informa\u00e7\u00f5es que devem permanecer ligadas ao cliente.<\/p><\/details>\n        <details><summary>Qual \u00e9 a diferen\u00e7a entre notas e e-mails normais?<\/summary><p>E-mails s\u00e3o comunica\u00e7\u00e3o com o cliente. Notas s\u00e3o documenta\u00e7\u00e3o interna. Elas ajudam as equipes a registrar contexto, decis\u00f5es e pr\u00f3ximos passos sem enviar essas informa\u00e7\u00f5es ao cliente ou escond\u00ea-las em caixas de entrada privadas.<\/p><\/details>\n        <details><summary>As notas podem ser usadas por equipes?<\/summary><p>Sim. As notas s\u00e3o especialmente \u00fateis para equipes, porque v\u00e1rios usu\u00e1rios podem revisar o contexto documentado, entender decis\u00f5es anteriores e continuar a comunica\u00e7\u00e3o com o cliente com mais clareza.<\/p><\/details>\n        <details><summary>As Notas do Bodo podem apoiar follow-ups?<\/summary><p>As notas podem documentar por que um follow-up \u00e9 necess\u00e1rio, o que foi discutido e o que deve acontecer em seguida. Elas funcionam especialmente bem junto com as datas de follow-up e os fluxos de lembrete do Bodo.<\/p><\/details>\n        <details><summary>As notas podem ser marcadas com alta prioridade?<\/summary><p>Sim. Notas internas importantes podem ser destacadas com uma marca\u00e7\u00e3o vermelha de prioridade, para que a equipe identifique rapidamente informa\u00e7\u00f5es sens\u00edveis, pr\u00f3ximos passos urgentes ou orienta\u00e7\u00f5es internas importantes dentro do hist\u00f3rico do cliente.<\/p><\/details>\n        <details><summary>\u00c9 poss\u00edvel adicionar imagens \u00e0s Notas do Bodo?<\/summary><p>Sim. Imagens podem ser adicionadas \u00e0s notas quando a documenta\u00e7\u00e3o visual \u00e9 importante. Isso pode ser \u00fatil para cl\u00ednicas, consultas baseadas em imagens, revis\u00e3o de casos, documenta\u00e7\u00e3o interna ou qualquer fluxo de trabalho em que o contexto visual deva permanecer conectado ao hist\u00f3rico do cliente.<\/p><\/details>\n        <details><summary>As notas s\u00e3o \u00fateis para cl\u00ednicas e consultores?<\/summary><p>Sim. Cl\u00ednicas podem usar notas para detalhes de consultas, contexto de tratamentos e documenta\u00e7\u00e3o baseada em imagens. Consultores e prestadores de servi\u00e7o podem registrar conversas com clientes, detalhes de casos, perguntas recorrentes e pr\u00f3ximos passos.<\/p><\/details>\n        <details><summary>As Notas do Bodo substituem o hist\u00f3rico completo do ticket?<\/summary><p>N\u00e3o. As notas s\u00e3o uma parte do hist\u00f3rico completo do cliente no Bodo. E-mails, anexos, arquivos, imagens, follow-ups, respons\u00e1veis e notas internas trabalham juntos para criar uma vis\u00e3o mais completa do caso do cliente.<\/p><\/details>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"bn-section bn-cta\">\n    <div class=\"bn-inner\">\n      <div class=\"bn-cta-box\">\n        <h2>N\u00e3o deixe detalhes importantes do cliente desaparecerem.<\/h2>\n        <p>As Notas do Bodo mant\u00eam chamadas, decis\u00f5es, contexto de follow-up, prefer\u00eancias, imagens e informa\u00e7\u00f5es internas conectados ao hist\u00f3rico do cliente \u2014 exatamente onde sua equipe trabalha.<\/p>\n        <div class=\"bn-buttons\" style=\"justify-content:center;\">\n          <a class=\"bn-btn bn-primary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/demonstracao-do-bodo\/\">Solicitar demonstra\u00e7\u00e3o<\/a>\n          <a class=\"bn-btn bn-secondary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/precos\/\">Ver pre\u00e7os<\/a>\n          <a class=\"bn-btn bn-secondary\" href=\"https:\/\/bodo-ticketing.com\/pt-br\/entre-em-contato-com-a-bodo-na-suica\/\">Entrar em contato<\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Notas &#038; documenta\u00e7\u00e3o do Bodo Mantenha detalhes importantes do cliente diretamente no hist\u00f3rico do ticket. As Notas do Bodo ajudam [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-28437","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Notas \u2013 Otimize a Comunica\u00e7\u00e3o com o Cliente e Mantenha-se Organizado<\/title>\n<meta name=\"description\" content=\"O recurso de Notas do Bodo ajuda voc\u00ea a organizar as intera\u00e7\u00f5es com os clientes por data para um acompanhamento eficiente. 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