{"id":29690,"date":"2024-12-08T21:01:53","date_gmt":"2024-12-08T21:01:53","guid":{"rendered":"https:\/\/bodo-ticketing.com\/fonctionnalites-futures\/"},"modified":"2026-06-21T07:42:02","modified_gmt":"2026-06-21T07:42:02","slug":"fonctionnalites-futures","status":"publish","type":"page","link":"https:\/\/bodo-ticketing.com\/fr\/fonctionnalites-futures\/","title":{"rendered":"Fonctionnalit\u00e9s futures"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull bodo-chatbot-cover-full\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;min-height:760px;aspect-ratio:unset;\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"854\" class=\"wp-block-cover__image-background wp-image-25717\" alt=\"Int\u00e9gration du chatbot IA de Bodo avec WhatsApp Instagram et Meta Messenger\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2024\/11\/Bodo-Mail-AIChatGPT-Ticketing-mit-Computer-und-Mobile-fuer-mobile-x-y-1.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2024\/11\/Bodo-Mail-AIChatGPT-Ticketing-mit-Computer-und-Mobile-fuer-mobile-x-y-1.jpg 1280w, https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2024\/11\/Bodo-Mail-AIChatGPT-Ticketing-mit-Computer-und-Mobile-fuer-mobile-x-y-1-300x200.jpg 300w, https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2024\/11\/Bodo-Mail-AIChatGPT-Ticketing-mit-Computer-und-Mobile-fuer-mobile-x-y-1-1024x683.jpg 1024w, https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2024\/11\/Bodo-Mail-AIChatGPT-Ticketing-mit-Computer-und-Mobile-fuer-mobile-x-y-1-768x512.jpg 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/>\n<span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-80 has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(135deg,rgba(6,23,36,0.97) 0%,rgba(8,38,53,0.94) 48%,rgba(0,123,152,0.74) 100%)\"><\/span>\n<div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-f4460bdb wp-block-cover-is-layout-constrained\">\n\n\n<section class=\"bodo-chatbot-page\" id=\"bodo-chatbot-ia-integration\">\n\n  <style>\n    .bodo-chatbot-page{\n      font-family:system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Helvetica,Arial,sans-serif;\n      color:#102832;\n      background:transparent;\n      overflow:hidden;\n      width:100%;\n    }\n\n    .bodo-chatbot-cover-full{\n      position:relative;\n      overflow:hidden;\n    }\n\n    .bodo-chatbot-cover-full .wp-block-cover__background,\n    .bodo-chatbot-cover-full .wp-block-cover__image-background{\n      z-index:0 !important;\n    }\n\n    .bodo-chatbot-cover-full .wp-block-cover__inner-container{\n      width:100%;\n      max-width:none !important;\n      position:relative !important;\n      z-index:2 !important;\n      color:#ffffff !important;\n    }\n\n    .bodo-chatbot-wrap{\n      max-width:1180px;\n      margin:0 auto;\n      padding:0 24px;\n    }\n\n    .bodo-chatbot-hero{\n      position:relative;\n      color:#ffffff !important;\n      padding:76px 0 92px;\n      width:100%;\n      background:transparent;\n    }\n\n    .bodo-chatbot-hero:after{\n      content:\"\";\n      position:absolute;\n      inset:0;\n      background:\n        linear-gradient(90deg, rgba(0,0,0,.18), rgba(0,0,0,0)),\n        repeating-linear-gradient(\n          90deg,\n          rgba(255,255,255,.026) 0,\n          rgba(255,255,255,.026) 1px,\n          transparent 1px,\n          transparent 82px\n        );\n      opacity:.72;\n      pointer-events:none;\n    }\n\n    .bodo-chatbot-hero-grid{\n      position:relative;\n      z-index:1;\n      display:grid;\n      grid-template-columns:minmax(0,1.02fr) minmax(390px,.98fr);\n      gap:54px;\n      align-items:center;\n    }\n\n    .bodo-chatbot-eyebrow{\n      display:inline-flex;\n      align-items:center;\n      gap:8px;\n      margin:0 0 18px;\n      padding:9px 17px;\n      border-radius:999px;\n      background:rgba(255,255,255,.13);\n      border:1px solid rgba(255,255,255,.26);\n      color:#ffffff !important;\n      font-size:13px;\n      font-weight:850;\n      letter-spacing:.08em;\n      text-transform:uppercase;\n      opacity:1 !important;\n    }\n\n    .bodo-chatbot-hero h1{\n      margin:0 0 24px;\n      color:#ffffff !important;\n      font-size:64px;\n      line-height:.98;\n      font-weight:950;\n      letter-spacing:-.05em;\n    }\n\n    .bodo-chatbot-hero h1 mark{\n      background:transparent;\n      color:#35c9ec !important;\n    }\n\n    .bodo-chatbot-subline{\n      max-width:720px;\n      margin:0 0 24px;\n      color:#ffffff !important;\n      font-size:21px;\n      line-height:1.52;\n      font-weight:650;\n      opacity:1 !important;\n    }\n\n    .bodo-chatbot-strongline{\n      max-width:720px;\n      margin:0;\n      color:#ffffff !important;\n      font-size:17px;\n      line-height:1.55;\n      font-weight:800;\n      opacity:1 !important;\n    }\n\n    .bodo-chatbot-buttons{\n      display:flex;\n      flex-wrap:wrap;\n      align-items:center;\n      gap:16px;\n      margin:34px 0 0;\n    }\n\n    .bodo-chatbot-btn{\n      display:inline-flex;\n      align-items:center;\n      justify-content:center;\n      min-height:50px;\n      padding:14px 24px;\n      border-radius:8px;\n      text-decoration:none !important;\n      font-size:14px;\n      font-weight:900;\n      letter-spacing:.025em;\n      text-transform:uppercase;\n      transition:all .18s ease;\n      border:2px solid transparent;\n      cursor:pointer;\n    }\n\n    .bodo-chatbot-btn:hover,\n    .bodo-chatbot-btn:focus{\n      transform:translateY(-2px);\n      text-decoration:none !important;\n    }\n\n    .bodo-chatbot-btn-primary{\n      background:#007b98;\n      color:#ffffff !important;\n      box-shadow:0 14px 32px rgba(0,0,0,.26);\n      border-color:#007b98;\n    }\n\n    .bodo-chatbot-btn-primary:hover,\n    .bodo-chatbot-btn-primary:focus{\n      background:#0094b6;\n      color:#ffffff !important;\n      border-color:#0094b6;\n    }\n\n    .bodo-chatbot-btn-secondary{\n      background:#ffffff;\n      color:#007b98 !important;\n      border-color:#ffffff;\n      box-shadow:0 14px 32px rgba(0,0,0,.13);\n    }\n\n    .bodo-chatbot-btn-secondary:hover,\n    .bodo-chatbot-btn-secondary:focus{\n      background:#f1fbfd;\n      color:#005f76 !important;\n      border-color:#35c9ec;\n    }\n\n    .bodo-chatbot-visual{\n      position:relative;\n      border-radius:28px;\n      padding:14px;\n      background:rgba(255,255,255,.13);\n      border:1px solid rgba(255,255,255,.28);\n      box-shadow:0 38px 110px rgba(0,0,0,.46);\n      backdrop-filter:blur(8px);\n    }\n\n    .bodo-chatbot-visual-top{\n      display:flex;\n      justify-content:space-between;\n      align-items:center;\n      gap:16px;\n      padding:13px 16px 16px;\n      color:#ffffff;\n    }\n\n    .bodo-chatbot-visual-top span{\n      font-size:12px;\n      font-weight:900;\n      letter-spacing:.08em;\n      text-transform:uppercase;\n      opacity:.94;\n    }\n\n    .bodo-chatbot-visual-top strong{\n      color:#35c9ec !important;\n      font-size:12px;\n      font-weight:900;\n      letter-spacing:.07em;\n      text-transform:uppercase;\n      text-align:right;\n    }\n\n    .bodo-chatbot-visual-image{\n      overflow:hidden;\n      border-radius:18px;\n      background:#061724;\n      border:1px solid rgba(255,255,255,.24);\n    }\n\n    .bodo-chatbot-visual-image img{\n      display:block;\n      width:100%;\n      height:460px;\n      object-fit:cover;\n      object-position:center center;\n    }\n\n    .bodo-chatbot-flow{\n      display:grid;\n      grid-template-columns:repeat(3,1fr);\n      gap:12px;\n      margin:14px 0 0;\n    }\n\n    .bodo-chatbot-flow-item{\n      padding:15px 14px;\n      border-radius:14px;\n      background:rgba(255,255,255,.10);\n      border:1px solid rgba(255,255,255,.18);\n      color:#ffffff !important;\n      text-align:center;\n    }\n\n    .bodo-chatbot-flow-item strong{\n      display:block;\n      color:#ffffff !important;\n      font-size:15px;\n      line-height:1.2;\n      margin-bottom:5px;\n      font-weight:900;\n    }\n\n    .bodo-chatbot-flow-item span{\n      display:block;\n      color:#ffffff !important;\n      font-size:12.5px;\n      line-height:1.34;\n      font-weight:650;\n    }\n\n    .bodo-chatbot-section{\n      padding:74px 0;\n      background:#ffffff;\n    }\n\n    .bodo-chatbot-section-light{\n      background:#f5fbfd;\n    }\n\n    .bodo-chatbot-center{\n      max-width:870px;\n      margin:0 auto 44px;\n      text-align:center;\n    }\n\n    .bodo-chatbot-kicker{\n      margin:0 0 10px;\n      color:#007b98;\n      font-size:13px;\n      font-weight:950;\n      letter-spacing:.08em;\n      text-transform:uppercase;\n    }\n\n    .bodo-chatbot-center h2,\n    .bodo-chatbot-split h2{\n      margin:0 0 16px;\n      color:#102832;\n      font-size:40px;\n      line-height:1.08;\n      font-weight:950;\n      letter-spacing:-.035em;\n    }\n\n    .bodo-chatbot-center p,\n    .bodo-chatbot-split p{\n      margin:0;\n      color:#405961;\n      font-size:18px;\n      line-height:1.62;\n      font-weight:500;\n    }\n\n    .bodo-chatbot-card-grid{\n      display:grid;\n      grid-template-columns:repeat(3,1fr);\n      gap:18px;\n    }\n\n    .bodo-chatbot-card{\n      padding:26px;\n      border-radius:18px;\n      background:#ffffff;\n      border:1px solid rgba(0,123,152,.13);\n      box-shadow:0 18px 48px rgba(6,23,36,.08);\n    }\n\n    .bodo-chatbot-card-icon{\n      width:46px;\n      height:46px;\n      display:flex;\n      align-items:center;\n      justify-content:center;\n      margin-bottom:18px;\n      border-radius:14px;\n      background:#e9f8fc;\n      color:#007b98;\n      font-size:22px;\n      font-weight:950;\n    }\n\n    .bodo-chatbot-card h3{\n      margin:0 0 10px;\n      color:#102832;\n      font-size:20px;\n      line-height:1.22;\n      font-weight:900;\n      letter-spacing:-.015em;\n    }\n\n    .bodo-chatbot-card p{\n      margin:0;\n      color:#405961;\n      font-size:15.5px;\n      line-height:1.55;\n      font-weight:500;\n    }\n\n    .bodo-chatbot-split{\n      display:grid;\n      grid-template-columns:.94fr 1.06fr;\n      gap:44px;\n      align-items:center;\n    }\n\n    .bodo-chatbot-list{\n      margin:24px 0 0;\n      padding:0;\n      list-style:none;\n      display:grid;\n      gap:12px;\n    }\n\n    .bodo-chatbot-list li{\n      position:relative;\n      padding:15px 16px 15px 46px;\n      border-radius:12px;\n      background:#ffffff;\n      border:1px solid rgba(0,123,152,.13);\n      color:#233f48;\n      font-size:15.5px;\n      line-height:1.42;\n      font-weight:700;\n      box-shadow:0 12px 34px rgba(6,23,36,.05);\n    }\n\n    .bodo-chatbot-list li:before{\n      content:\"\u2713\";\n      position:absolute;\n      left:16px;\n      top:14px;\n      width:22px;\n      height:22px;\n      border-radius:50%;\n      background:#007b98;\n      color:#ffffff;\n      display:flex;\n      align-items:center;\n      justify-content:center;\n      font-size:13px;\n      font-weight:900;\n    }\n\n    .bodo-chatbot-dark{\n      background:#061724;\n      color:#ffffff;\n      padding:78px 0;\n    }\n\n    .bodo-chatbot-dark .bodo-chatbot-center h2{\n      color:#ffffff;\n    }\n\n    .bodo-chatbot-dark .bodo-chatbot-center p{\n      color:rgba(255,255,255,.78);\n    }\n\n    .bodo-chatbot-compare{\n      display:grid;\n      grid-template-columns:1fr 1fr;\n      gap:20px;\n      align-items:stretch;\n    }\n\n    .bodo-chatbot-compare-box{\n      padding:30px;\n      border-radius:20px;\n      border:1px solid rgba(255,255,255,.14);\n      background:rgba(255,255,255,.06);\n    }\n\n    .bodo-chatbot-compare-box.good{\n      background:rgba(0,123,152,.22);\n      border-color:rgba(53,201,236,.38);\n    }\n\n    .bodo-chatbot-compare-box h3{\n      margin:0 0 18px;\n      color:#ffffff;\n      font-size:24px;\n      font-weight:950;\n      letter-spacing:-.02em;\n    }\n\n    .bodo-chatbot-compare-box ul{\n      margin:0;\n      padding:0;\n      list-style:none;\n      display:grid;\n      gap:12px;\n    }\n\n    .bodo-chatbot-compare-box li{\n      color:rgba(255,255,255,.84);\n      font-size:15.5px;\n      line-height:1.42;\n      font-weight:650;\n      padding-left:26px;\n      position:relative;\n    }\n\n    .bodo-chatbot-compare-box li:before{\n      content:\"\u2013\";\n      position:absolute;\n      left:0;\n      color:rgba(255,255,255,.55);\n      font-weight:900;\n    }\n\n    .bodo-chatbot-compare-box.good li:before{\n      content:\"\u2713\";\n      color:#35c9ec;\n    }\n\n    .bodo-chatbot-final{\n      padding:76px 0 86px;\n      background:\n        radial-gradient(circle at 15% 25%, rgba(53,201,236,.18), transparent 32%),\n        linear-gradient(135deg,#f5fbfd,#ffffff);\n    }\n\n    .bodo-chatbot-final-box{\n      max-width:930px;\n      margin:0 auto;\n      text-align:center;\n      padding:46px 34px;\n      border-radius:26px;\n      background:#ffffff;\n      border:1px solid rgba(0,123,152,.14);\n      box-shadow:0 24px 70px rgba(6,23,36,.10);\n    }\n\n    .bodo-chatbot-final-box h2{\n      margin:0 0 14px;\n      color:#102832;\n      font-size:42px;\n      line-height:1.08;\n      font-weight:950;\n      letter-spacing:-.035em;\n    }\n\n    .bodo-chatbot-final-box p{\n      max-width:740px;\n      margin:0 auto 26px;\n      color:#405961;\n      font-size:18px;\n      line-height:1.58;\n    }\n\n    .bodo-chatbot-final .bodo-chatbot-buttons{\n      justify-content:center;\n      margin-bottom:0;\n    }\n\n    @media(max-width:980px){\n      .bodo-chatbot-hero-grid,\n      .bodo-chatbot-split,\n      .bodo-chatbot-compare{\n        grid-template-columns:1fr;\n      }\n\n      .bodo-chatbot-hero{\n        padding:88px 0 62px;\n      }\n\n      .bodo-chatbot-hero h1{\n        font-size:48px;\n      }\n\n      .bodo-chatbot-card-grid{\n        grid-template-columns:1fr;\n      }\n    }\n\n    @media(max-width:560px){\n      .bodo-chatbot-wrap{\n        padding:0 18px;\n      }\n\n      .bodo-chatbot-hero{\n        padding:72px 0 48px;\n      }\n\n      .bodo-chatbot-hero h1{\n        font-size:38px;\n        line-height:1.03;\n      }\n\n      .bodo-chatbot-subline{\n        font-size:17px;\n      }\n\n      .bodo-chatbot-visual{\n        padding:9px;\n        border-radius:20px;\n      }\n\n      .bodo-chatbot-visual-image{\n        border-radius:13px;\n      }\n\n      .bodo-chatbot-visual-image img{\n        height:320px;\n      }\n\n      .bodo-chatbot-flow{\n        grid-template-columns:1fr;\n      }\n\n      .bodo-chatbot-center h2,\n      .bodo-chatbot-split h2,\n      .bodo-chatbot-final-box h2{\n        font-size:31px;\n      }\n\n      .bodo-chatbot-section,\n      .bodo-chatbot-dark{\n        padding:54px 0;\n      }\n\n      .bodo-chatbot-final-box{\n        padding:34px 22px;\n      }\n    }\n  <\/style>\n\n  <div class=\"bodo-chatbot-hero\">\n    <div class=\"bodo-chatbot-wrap\">\n      <div class=\"bodo-chatbot-hero-grid\">\n\n        <div>\n          <p class=\"bodo-chatbot-eyebrow\">Gestion de la communication repens\u00e9e<\/p>\n\n          <h1>\n            Int\u00e9gration future avec le<br>\n            <mark>chatbot IA de Bodo<\/mark>\n          <\/h1>\n\n          <p class=\"bodo-chatbot-subline\">\n            Bodo \u00e9volue pour devenir une plateforme centrale de communication pour WhatsApp, Instagram et Meta Messenger \u2014 avec l\u2019IA pour le premier contact et Bodo pour organiser tout ce qui compte r\u00e9ellement.\n          <\/p>\n\n          <p class=\"bodo-chatbot-strongline\">\n            Le chatbot r\u00e9pond aux demandes fr\u00e9quentes, recueille les informations importantes comme le nom, l\u2019e-mail et les images, cr\u00e9e un ticket et transmet le tout dans Bodo pour un suivi humain efficace par e-mail.\n          <\/p>\n\n          <div class=\"bodo-chatbot-buttons\">\n            <a class=\"bodo-chatbot-btn bodo-chatbot-btn-primary\" href=\"https:\/\/bodo-ticketing.com\/fr\/futur-integration-whatsapp-instagram-avec-bodo-alimentee-par-un-chatbot-ia\/\">Automatiser avec le chatbot<\/a>\n            <a class=\"bodo-chatbot-btn bodo-chatbot-btn-secondary\" href=\"https:\/\/bodo-ticketing.com\/fr\/contactez-bodo-en-suisse\/\">Contacter Bodo<\/a>\n          <\/div>\n        <\/div>\n\n        <div class=\"bodo-chatbot-visual\">\n          <div class=\"bodo-chatbot-visual-top\">\n            <span>\u25cf \u25cf \u25cf &nbsp; Workflow IA Bodo<\/span>\n            <strong>Int\u00e9gration future<\/strong>\n          <\/div>\n\n          <div class=\"bodo-chatbot-visual-image\">\n            <img decoding=\"async\" src=\"https:\/\/bodo-ticketing.com\/wp-content\/uploads\/2024\/12\/Future-Features-of-Bodo-1-1024x683.jpg\" alt=\"Fonctionnalit\u00e9s futures de Bodo avec WhatsApp, Instagram, Messenger et IA\">\n          <\/div>\n\n          <div class=\"bodo-chatbot-flow\">\n            <div class=\"bodo-chatbot-flow-item\">\n              <strong>Messageries<\/strong>\n              <span>WhatsApp, Instagram, Meta<\/span>\n            <\/div>\n            <div class=\"bodo-chatbot-flow-item\">\n              <strong>Chatbot IA<\/strong>\n              <span>questions, donn\u00e9es, images<\/span>\n            <\/div>\n            <div class=\"bodo-chatbot-flow-item\">\n              <strong>Ticket Bodo<\/strong>\n              <span>historique, e-mail, suivi<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n\n      <\/div>\n    <\/div>\n  <\/div>\n\n<\/section>\n\n\n<\/div><\/div>\n\n\n\n\n<section class=\"bodo-chatbot-page\">\n\n  <div class=\"bodo-chatbot-section bodo-chatbot-section-light\">\n    <div class=\"bodo-chatbot-wrap\">\n\n      <div class=\"bodo-chatbot-center\">\n        <p class=\"bodo-chatbot-kicker\">Une plateforme au lieu du chaos des canaux<\/p>\n        <h2>WhatsApp et Instagram peuvent initier le contact. Bodo conserve la structure.<\/h2>\n        <p>\n          Les entreprises ne devraient pas devoir surveiller toute la journ\u00e9e plusieurs bo\u00eetes de r\u00e9ception de messagerie. La future int\u00e9gration du chatbot Bodo dirige les conversations pertinentes vers un syst\u00e8me structur\u00e9, o\u00f9 chaque cas peut \u00eatre suivi correctement.\n        <\/p>\n      <\/div>\n\n      <div class=\"bodo-chatbot-card-grid\">\n        <div class=\"bodo-chatbot-card\">\n          <div class=\"bodo-chatbot-card-icon\">1<\/div>\n          <h3>Premier contact via messagerie<\/h3>\n          <p>\n            Les utilisateurs peuvent commencer par des canaux familiers comme WhatsApp, Instagram ou Meta Messenger pour poser de premi\u00e8res questions simples.\n          <\/p>\n        <\/div>\n\n        <div class=\"bodo-chatbot-card\">\n          <div class=\"bodo-chatbot-card-icon\">IA<\/div>\n          <h3>Le chatbot recueille les d\u00e9tails<\/h3>\n          <p>\n            Le chatbot IA peut r\u00e9pondre aux demandes fr\u00e9quentes, recueillir le nom, l\u2019e-mail et les images, puis pr\u00e9parer le dossier pour un traitement structur\u00e9.\n          <\/p>\n        <\/div>\n\n        <div class=\"bodo-chatbot-card\">\n          <div class=\"bodo-chatbot-card-icon\">\u2713<\/div>\n          <h3>Bodo cr\u00e9e le ticket<\/h3>\n          <p>\n            D\u00e8s que le cas devient pertinent, tout converge dans Bodo : historique de communication, fichiers, notes et suivi au sein d\u2019une seule plateforme.\n          <\/p>\n        <\/div>\n      <\/div>\n\n    <\/div>\n  <\/div>\n\n  <div class=\"bodo-chatbot-section\">\n    <div class=\"bodo-chatbot-wrap\">\n      <div class=\"bodo-chatbot-split\">\n\n        <div>\n          <p class=\"bodo-chatbot-kicker\">Pourquoi c\u2019est une solution r\u00e9volutionnaire<\/p>\n          <h2>WhatsApp et Instagram n\u2019ont plus besoin d\u2019\u00eatre surveill\u00e9s manuellement.<\/h2>\n          <p>\n            Avec l\u2019int\u00e9gration pr\u00e9vue du chatbot IA, les entreprises cessent de traiter chaque messagerie comme un canal de communication s\u00e9par\u00e9. Les messages sont guid\u00e9s, qualifi\u00e9s et transmis automatiquement vers Bodo.\n          <\/p>\n          <p>\n            Une fois la communication arriv\u00e9e dans Bodo, elle se poursuit de mani\u00e8re fluide par e-mail et avec le support humain \u2014 avec un historique complet et une documentation.\n          <\/p>\n        <\/div>\n\n        <div>\n          <ul class=\"bodo-chatbot-list\">\n            <li>Les demandes fr\u00e9quentes peuvent recevoir une r\u00e9ponse automatique<\/li>\n            <li>Les informations importantes comme le nom, l\u2019e-mail et les images peuvent \u00eatre recueillies<\/li>\n            <li>La communication pertinente est convertie en ticket Bodo<\/li>\n            <li>Le support humain poursuit le suivi avec un contexte complet<\/li>\n            <li>L\u2019e-mail reste le canal stable pour un suivi professionnel<\/li>\n            <li>Tout converge vers une plateforme : Bodo et l\u2019e-mail<\/li>\n          <\/ul>\n        <\/div>\n\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"bodo-chatbot-dark\">\n    <div class=\"bodo-chatbot-wrap\">\n\n      <div class=\"bodo-chatbot-center\">\n        <p class=\"bodo-chatbot-kicker\">Le principe Bodo<\/p>\n        <h2>L\u2019IA lance le processus. Bodo conserve la m\u00e9moire op\u00e9rationnelle.<\/h2>\n        <p>\n          La valeur ne r\u00e9side pas seulement dans l\u2019automatisation. La vraie valeur est que chaque contact pertinent devient une partie d\u2019un workflow document\u00e9 \u2014 au lieu de dispara\u00eetre dans le chaos des messageries.\n        <\/p>\n      <\/div>\n\n      <div class=\"bodo-chatbot-compare\">\n        <div class=\"bodo-chatbot-compare-box\">\n          <h3>Sans Bodo<\/h3>\n          <ul>\n            <li>Bo\u00eetes de r\u00e9ception s\u00e9par\u00e9es sur WhatsApp, Instagram et Messenger<\/li>\n            <li>Surveillance manuelle par l\u2019\u00e9quipe<\/li>\n            <li>Contexte important dispers\u00e9 entre plusieurs canaux<\/li>\n            <li>Images et donn\u00e9es pouvant se perdre<\/li>\n            <li>Le suivi d\u00e9pend de la discipline individuelle<\/li>\n          <\/ul>\n        <\/div>\n\n        <div class=\"bodo-chatbot-compare-box good\">\n          <h3>Avec l\u2019int\u00e9gration Bodo<\/h3>\n          <ul>\n            <li>Les messages entrants sont dirig\u00e9s vers un seul syst\u00e8me<\/li>\n            <li>Le chatbot recueille d\u2019abord les informations de base<\/li>\n            <li>Un ticket structur\u00e9 est cr\u00e9\u00e9 automatiquement<\/li>\n            <li>L\u2019e-mail et le support humain se poursuivent depuis Bodo<\/li>\n            <li>L\u2019historique complet et la documentation restent disponibles<\/li>\n          <\/ul>\n        <\/div>\n      <\/div>\n\n    <\/div>\n  <\/div>\n\n  <div class=\"bodo-chatbot-final\">\n    <div class=\"bodo-chatbot-wrap\">\n      <div class=\"bodo-chatbot-final-box\">\n        <p class=\"bodo-chatbot-kicker\">Communication pr\u00eate pour l\u2019avenir<\/p>\n        <h2>Tout converge vers une plateforme.<\/h2>\n        <p>\n          Bodo combine le premier contact via messageries, la collecte de donn\u00e9es assist\u00e9e par IA et l\u2019email ticketing structur\u00e9. Les entreprises peuvent se concentrer sur l\u2019essentiel sans g\u00e9rer plusieurs canaux manuellement.\n        <\/p>\n\n        <div class=\"bodo-chatbot-buttons\">\n          <a class=\"bodo-chatbot-btn bodo-chatbot-btn-primary\" href=\"https:\/\/bodo-ticketing.com\/fr\/futur-integration-whatsapp-instagram-avec-bodo-alimentee-par-un-chatbot-ia\/\">Automatiser avec le chatbot<\/a>\n          <a class=\"bodo-chatbot-btn bodo-chatbot-btn-secondary\" href=\"https:\/\/bodo-ticketing.com\/fr\/contactez-bodo-en-suisse\/\">Contacter Bodo<\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Une plateforme au lieu du chaos des canaux WhatsApp et Instagram peuvent initier le contact. Bodo conserve la structure. Les [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-29690","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fonctionnalit\u00e9s futures - BODO Mail Ticketing System<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bodo-ticketing.com\/fr\/fonctionnalites-futures\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fonctionnalit\u00e9s futures - BODO Mail Ticketing System\" \/>\n<meta property=\"og:description\" content=\"Une plateforme au lieu du chaos des canaux WhatsApp et Instagram peuvent initier le contact. 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